Patient Care Coordinator

Job Description

Job Description

Are you passionate about helping patients move forward with the dental care they need? Watts Dental is seeking a Patient Care Coordinator to join our growing team. In this role, you'll help patients understand treatment recommendations, navigate insurance and payment options, and feel confident about taking the next step toward a healthier smile.If you enjoy building relationships, solving problems, and making a positive impact on people's lives, we'd love to meet you.Your Opportunity at Watts DentalWatts Dental is a comprehensive dental practice committed to delivering exceptional patient care in a welcoming and supportive environment. Our team works together to create outstanding experiences for our patients while fostering professional growth and development for every team member.With advanced technology, in-house specialists, IV sedation services, and a collaborative culture, you'll have the opportunity to be part of a practice that continues to grow and evolve.Position OverviewAs a Patient Care Coordinator, you'll serve as a key point of contact between patients and our clinical team. You'll help patients understand recommended treatment, answer questions regarding finances and insurance, and ensure they feel informed and comfortable throughout their care journey.Key ResponsibilitiesReview treatment recommendations with patients in a clear and professional manner.Discuss financial arrangements, insurance benefits, and payment solutions.Coordinate communication between patients and providers.Schedule appointments and assist with treatment acceptance.Maintain accurate records and documentation.Follow up with patients regarding outstanding treatment plans.Provide exceptional customer service and support at every stage of the patient experience.QualificationsExcellent communication and interpersonal skills.Strong organizational and multitasking abilities.Experience in dental, healthcare, patient coordination, or financial services preferred but not required.Comfortable discussing treatment costs and payment options.Positive attitude and commitment to delivering exceptional patient experiences.Compensation & BenefitsCompetitive pay: $24-$30 per hour plus bonus opportunities.Career advancement opportunities.Medical, dental, and vision insurance.Family healthcare coverage options.Short-term and long-term disability benefits.Paid Time Off (PTO).401(k) with a 4% employer match.Professional development and training opportunities.Supportive and family-oriented team culture.Our ValuesIntegrityPlatinum RuleResourcefulnessAdaptabilityTeamworkScheduleMonday: 8:30 AM - 6:00 PMTuesday - Thursday: 7:00 AM - 4:00 PMFriday: 7:00 AM - 1:00 PMJoin Watts DentalIf you're looking for a role where you can help patients, grow your career, and work alongside a team that values collaboration and excellence, we'd love to hear from you.Apply today and become part of the Watts Dental team.