Senior Specialist, Supply Chain Process

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job SummaryThe Senior Specialist, Process supports the development, documentation, and continuous improvement of West’s end-to-end planning framework across process, systems, and master data. This role partners closely with planning process and system leaders to document global standards, analyze planning data flows, and identify system and master data gaps that impact SIOP/IBP effectiveness and operational predictability. This position plays a key role in ensuring process clarity, data accuracy, and governance adherence across Demand Planning, Supply Planning, and related planning functions.Essential Duties and ResponsibilitiesSupport documentation and maintenance of global end-to-end planning processesMap and maintain process and data flow documentation across Demand Planning, Supply Planning, capacity modeling, allocation logic, and master data structuresAssist in development and updating standard operating procedures (SOPs), work instructions, and governance materialsConduct data review and analysis to identify inconsistencies, gaps, or process deviationsSupport validation of lead times, capacity definitions, safety stock logic, and resource assignmentsPartner with Master Data Governance and site teams to review compliance with established standardsAssist in translating business requirements into structured documentation and system requirementsSupport monthly business cadence and operational planning cycles through reporting and analysisPrepare summaries of process flows and analytical insights as neededIdentify system and process gaps impacting predictability and planning accuracySupport system enhancements and testing efforts related to planning tools and data structuresPromote enterprise mindset and standardized practices across operating units #LI-AP1 #LI-HYBRIDEducationBachelor's Degree in Supply Chain-related concentration requiredMaster's Degree in related field preferredWork Experience5+ years required in Supply Chain Engineering, IT, Business, or related field requiredSound knowledge of MS Office and SAP (MM/SD module) requiredExperience developing master production schedules and resource planning requiredExtensive knowledge and understanding of APO/SNP (SAP’s Advanced Planning and Optimization tool) requiredPreferred Knowledge, Skills and AbilitiesAbility to comply with the company's safety and quality policiesWorking knowledge of SAP/APO/IBP or equivalent planning systemsExperience in process mapping and documentation (e.g., Visio, process flow tools)Strong analytical and data validation skillsExperience using AI tools and prompt techniques to enhance analysis, streamline documentation, and improve planning process effectivenessExperience working in global manufacturing or planning environmentsStrong written and verbal communication skillsAbility to interpret planning data and translate findings into actionable insightsDetail-oriented with strong organizational skillsAbility to work across functions and manage multiple prioritiesLicense and CertificationsLean Six Sigma Certification-IASSC preferredCertified Project Management Professional (PMP)-PMI preferredTravel Requirements30%: Up to 78 business days per yearPhysical RequirementsSedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Additional RequirementsStrong analytical, excel, report development skills and business acumenAbility to assess opportunities in the business and apply supply chain related solutionsBroad perspective ability to see beyond the boundaries of his/her responsibilities or functionMust be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write, speak in front of groups, express & exchange ideas, understand direction and adhere to procedures at all levels of the organization. Work well with others in a variety of situations.Ability to respond quickly, present a concise recommendation and defend itStrong influencing and negotiating skillsAbility to work independently and make sound judgementsRead and interpret data, information and documents and a strong learning capacityOrganizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful execution of related activitiesMust be able to multi-task, work under time constraints, problem solve, and prioritizeObserve and interpret situations, analyze and solve problemsAble to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position operates in a professional office environment. May stand or sit for extended periods of time.West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.