Administrative Assistant

Administrative Assistant
Philadelphia PA19104 (Fully onsite)
Shift: 8:00 AM 4:00 PM

More of a Data Entry role.

Hours per Week: 40

Job Summary:
Under the Direction of the Director/Manager performs administrative secretarial and clerical functions for one of more managerial/Research staff. Must be able to meet deadlines work on several projects at once and understand all of the concepts involved in the work performed.

Essential Functions:
-Supports the operations of the Department and associated call center services.
-Provide excellent customer service to patients families providers and staff in the course of daily functions.
-Performs secretarial and clerical duties in support of Staff.
-Open and date stamp all mail daily.
-Route incoming mail within one hour after opening to appropriate staff member.
-Transcribes and types written and dictated reports and professional correspondence for and Administration as required with less than a 5% error 90% of the time.
-Develops written correspondence according to instructional guidelines or departmental and hospital polices within requested timeliness 90% of time.
-Distributes written correspondence and other materials immediately upon completion to the appropriate staff.
-Maintains filing and retrieval systems for documents resources and correspondence.
-Files all office correspondence and documents within 3 days 90% of the time.
-Screen inquiries about the department by phone mail or in person; use judgment to respond to inquiries or to refer as appropriate.
-Record accurately all telephone messages detailing the caller s name company phone number and reason for call.
-Place phone messages immediately in the appropriate designated phone slot or place message on the employee s desk.
-Prioritizes tasks and initiates management with minimal supervision.
-Monitors inventory of office and other supplies and re-order when necessary.
-Assists in function of timekeeping and is responsible for distribution of paychecks.
-Prepares finance requests within 3 days 90% of the time and follow up as needed.
-Inputs and outputs information using the following software: Word Excel Access IDX Outlook Lawson Internet.
-Copies and collates documents as requested by staff or administrator staff.
-Performs back up of computer files on a regular basis to ensure integrity of records maintained.
-Performs other duties as assigned to promote overall effective coordination of Department.

Skills:
Required Skills & Experience:
-Ability to communicate and interact appropriately with patients families and staff with respect to age disability and cultural preferences.
-Able to accurately and efficiently express or exchange ideas/information by means of written and spoken word.
-Ability to provide excellent customer service to both external and internal customers demonstrates a high degree of personal organization meets applicable deadlines and balances work across multiple work projects.
-Requires excellent interpersonal skills the ability to operate efficiently in a high paced environment the ability to support collaborative efforts and the ability to quickly grasp and learn new concepts and procedures.
-Excellent computer skills including word processing (Microsoft Word) spreadsheet (Excel).
-Excellent organizational skills and the ability to meet deadlines; ability to prioritize tasks according to program needs.
-Experience working in customer service in a technical hospital or other healthcare field.
-Previous computer experience and/or training.

Preferred Skills & Experience:
-PowerPoint and Access experience.

Required Education:
-High school diploma or GED.

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Why TalentBurst
At TalentBurst we deliver more than talent we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision transparency and results we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits including medical dental vision and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Required Experience:

Junior IC