Account Executive Key Accounts

Job Description

Job Description

Account Executive – Key Accounts

Location: Orlando, Florida
Employment Type: Full-Time

About the Role

We are seeking a results-driven Account Executive – Key Accounts to manage and grow relationships with our most strategic customers. This role focuses on retention, expansion, and long-term partnership development while serving as the primary point of contact for assigned key accounts.

The ideal candidate is a strong communicator, consultative seller, and trusted advisor who understands client needs and delivers measurable value.

Key Responsibilities

• Manage and grow a portfolio of assigned key and strategic accounts

• Serve as the primary relationship owner, ensuring high levels of client satisfaction and long-term retention

• Identify upsell, cross-sell, and expansion opportunities within existing accounts

• Develop and execute account plans aligned with customer goals and company objectives

• Lead contract renewals, negotiations, and pricing discussions

• Monitor account performance, KPIs, and revenue forecasts

• Prepare and present business reviews and executive-level presentations

• Collaborate with internal teams (operations, customer success, finance, and leadership) to deliver effective solutions

• Maintain accurate CRM records and provide regular reporting

• Identify, prospect, and develop new accounts across targeted markets and destinations

• Drive market expansion initiatives to grow geographic reach and open new destinations

• Build and manage a strong pipeline of qualified new business opportunities

• Develop go-to-market strategies aligned with company growth objectives

• Engage decision-makers and stakeholders to position solutions and close new business

• Partner with internal teams to design competitive proposals and tailored solutions

• Track new business performance, pipeline health, and revenue contribution in CRM

Qualifications

• Bachelor’s degree or equivalent experience

• 3+ years of experience in account management, sales, or key account roles

• Proven track record of managing large or strategic client relationships

• Strong negotiation, presentation, and communication skills

• Ability to analyze data and translate insights into action

• Comfortable working cross-functionally in a fast-paced environment

• Proficiency with CRM systems (Salesforce or similar)

What We Offer

• Competitive salary plus performance-based incentives

• Comprehensive benefits package

• Paid time off and holidays

• Professional development and career growth opportunities

• Collaborative and supportive work environment