Administrative Asst Sr

Job Summary Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) and, when prepared by the business unit, are described separately on an addendum to this position description. Job Description WHAT YOU'LL DO: under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis, exercising moderate judgment and good working knowledge of company and/or department work procedures obtain, assemble and organize data for use by supervisor or others establish and maintain filing and record keeping systems answer customer or public inquiries and follow up on routine inquiries as required maintain confidentiality of company matters and data as required effectively and clearly communicate instructions, ideas and department procedures and policies to customers, employees and managers in person, by telephone or by written or electronic means work effectively as a team member within department and, due to knowledge and expertise, participate on inter-department teams as requested anticipate needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service use independent judgment, initiative and knowledge of department and company needs and goals in accomplishing work assignments review, initiate and recommend corrective actions or improvements to administrative practices informally recruit others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues

WHAT WE'RE LOOKING FOR:

High school graduate or GED Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable The minimum experience necessary for this position should include a total of 3 to 4 years of related experience or the equivalent, normally obtained by progression through the classification of Administrative Associate Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative Must possess the ability to organize data and processes and communicate effectively, both orally and in writing Displays good analytical and problem solving skills Demonstrated proficiency with computers and the use of office oriented software products Company Culture At AEP, we’re more than just an energy company—we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! We provide more than electricity to our millions of customers – we energize possibilities. We’re redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences. Compensation Data Compensation Grade: SP20-004 Compensation Range: $25.99 - $32.49 Physical Demand Level The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Equal Employment Opportunity It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics. #J-18808-Ljbffr American Electric Power Co.