Department Manager

Pay Rates starting at: $23.00 - $28.00 / hour plus cash incentives

Requirements:

• Must be 18 years of age or older to work in management

• Must be a legal U.S. citizen

• Must have a California Food Handler Card verified by an accredited source (training provided at orientation)

To be a successful Department Manager, you'll need:

• A commitment to excellence and safety in the workplace

• Strong customer service and support focus

• The ability to communicate effectively and anticipate customer needs

• To provide solutions and make decisions in a fast-paced environment

Job Description & Responsibilities:

This role is vital to the operations within the restaurant because you'll:

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management

• Be results oriented: Effectively delegate tasks to team members and report back results

• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:

• • Kitchen: Supervise food quality, safety, cost, and new menu items
• • People: Hire, train, and schedule restaurant staff to meet sales and profit goals
• • Service: Deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service

• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Other responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

• The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

• The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

• The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Benefits:

• Free employee meals - Applicable immediately before, during or after shifts

• Free uniforms - 2 sets of uniforms provided at orientation

• Flexible hours - Choose the hours that work for you

• Paid Vacation - 5-15 days/year

• 401(k) Retirement Savings Plan - Available for eligible employees

• Health Insurance - Available for eligible employees

• Dental Insurance - Available for eligible employees

• College tuition assistance - Up to $3000/year for eligible employees

• High School Diploma Program - Earn your HS Diploma at your pace and at no cost through Career Online High School

• English Under the Arches - Improve your English skills for FREE through our ESL Classes

• Education & Career Advising - Schedule 1-on-1 advising sessions, available in both English and Spanish

• Colorado Technical University - Earn a 100% tuition-covered college degree through our partnership with CTU

• Leadership development program - Growth opportunity and on-the-job skills training classes

• Celebrations - Employee recognition events, birthday and anniversary celebrations

• Company awards - Contests and prizes (Employee of the Month, drive-thru contests, anniversary awards)

• In accordance with California law, we also provide paid sick time to eligible employees.

Organization Description:

The MPMC McDonald's Organization is a locally owned McDonald's franchise serving the San Gabriel Valley since 1967. We operate 13 store locations in Pasadena, Altadena, Arcadia, Temple City, Rosemead, El Monte, Duarte, Irwindale, Pico Rivera, and Monrovia. We care about our employees and that’s why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald’s or go elsewhere. A job at McDonald’s is more than just a paycheck – it’s a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities…we’re committed to becoming America’s Best First Job.

Additional Info:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_A471D313-BFAC-48EE-93D9-1BF85A5CF62D_123735

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.