Account Manager
Corning, Inc.
The company built on breakthroughs. Join us. Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
Requisition Number: 79536 The company built on breakthroughs. Join us. Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more. Come break through with us. The Specialty Materials segment manufactures products that provide more than 150 material formulations for glass, glass ceramics and fluoride crystals to meet demand for unique customer needs. Consequently, this segment operates in a wide variety of commercial and industrial markets that include display optics and components, semiconductor optics components, aerospace and defense, astronomy, ophthalmic products, telecommunications components and cover glass that is optimized for portable display devices.
Role Purpose
Develop, manage, and grow the commercial relationship between Corning and its key customers, with a focus on Precision Optics/Inspection. The role owns the customer experience and sets a multi-year strategy that increases Corning's value to the customer and the account's impact on Corning.
Key Responsibilities
Strategy and Growth:
- Develop and execute a multi-year account strategy. It should enhance Corning's value-add and maximize the account's impact on Corning through targeted relationship development and opportunity identification.
- Achieve and exceed the sales budget.
- Assess Corning's effectiveness in meeting customer needs. Maximize account penetration and customer retention.
- Provide short- and long-term forecasts to the Corning business unit.
Customer Relationship Management
- Keep frequent contact with the customer. Build and strengthen relationships at all levels.
- Represent Corning at all levels of the customer organization, from procurement to senior executives.
- Serve as Commercial lead and own the customer experience. This includes:
- facilitating product and technology development
- negotiating price and contracts
- coordinating program management resources
- handling management escalations
Pricing, Proposals, And Negotiation
- Deliver
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