Director OF Customer Experience
Lantheus
Lantheus is seeking a Director of Customer Experience to ensure radiopharmaceutical products are available to customers and patients across a defined geography. You will coordinate daily dose availability, manage logistics, and partner with cross-functional teams to optimize the end-to-end customer experience. The role demands strong leadership in cross-functional settings, a deep understanding of patient access, and a proven track record in managing complex logistics and performance metrics. #J-18808-Ljbffr
- ...Hearst Magazines is seeking a Director, Customer Experience & Subscription Operations in New York City. You will shape strategy, systems, and processes powering subscriber experiences to drive retention and operational excellence across our subscriptions business. The...Suggested
$170k - $190k
...Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features. This range is provided by Talkiatry. Your actual pay will be based on your skills and experience — talk with your recruiter...SuggestedFull timeWork at officeWork from homeFlexible hours$220k - $290k
...decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first... ...support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers...SuggestedFull timeWork at officeRelocationHome officeFlexible hours- ...A dynamic software solutions provider is seeking a Director of Customer Marketing Expansion & Advocacy to drive the company's customer engagement... ...initiatives. Ideal candidates will have 12+ years of experience in customer marketing, a successful record of managing expansion...SuggestedRemote workFlexible hours
- ...architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of... ...the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer...SuggestedTemporary workRemote workFlexible hours
$155k - $220k
...who create clarity in complex environments, stay close to customers and the work, and build systems that scale without... ...unnecessary processes. About The Role We are looking for a Director of Customer Experience to build and lead the organization responsible for helping...Work at officeWork from homeFlexible hours2 days per week- ...role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward. The Director of Customer Experience is responsible for building and scaling a best-in‑class customer experience model across the organization. This role...Temporary workFor contractorsWork at officeLocal areaFlexible hours
- ...relentlessly. We care deeply about delivering value for customers, improving a little bit every day, and using data and insight... ...together. The Opportunity We're looking for a seasoned Director of Customer Experience — an experienced operator who owns the full client...Work at officeLocal areaFlexible hours
- Lightning AI in New York City is seeking a Director of Customer Experience to build and lead the team delivering value to customers across onboarding, migration, production adoption, and expansion. You will own the strategy, operating model, and execution of the CX function...
- Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions... ...collaborating with stakeholders. The ideal candidate has 6-8 years of experience in customer research, proficiency in qualitative and...
- ..., which means every dollar of growth had to earn its way. Our customers are nurses, techs, vets, and dental staff who wear our product... ...growth engine. The Role We're looking for a Head of Customer Experience to own customer service end to end, leading a team of 12 reps...Remote workOverseas
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners... ...of a Head of Client Experience with a strong background in customer-facing leadership to spearhead the delivery of exceptional experiences...Remote work
$250k
...one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's consumer strategy — our digital...Full timeTemporary work- ...client relationships to surpass revenue targets. As a senior ambassador for Personal Shopping, you will coach a high-performing team, analyze data to forecast growth, and collaborate across functions to ensure an exceptional client experience. #J-18808-Ljbffr MR PORTER
- ...talent from many different backgrounds, experiences, and identities. We believe that when... ...diversity of our clients and our communities. Director of Client Experience, North... ...increasing appointments and encouraging customers to return in-store for personalized, and...Full timeLocal area
$112,000 - $181,000 per day
...notices, and file forms upstream before they ever surface to a customer. Backed by $25M from Sound Ventures, Y Combinator, and the... ...role at the company the person who decides what great customer experience looks like, builds the team to deliver it, and owns the outcome...- Senior Customer Success ManagerThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.Who... ..., and timelines, ensuring customers are receiving consistent experience throughout the entire customer journey.Serves as a point of escalation...Full timeWork experience placementLocal areaImmediate startRemote workWork from home
$128.2k - $192.2k
...re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a... ...functionally to embed guidance directly into workflows and in-product experiences Act as a proving ground for “leapfrog” CS — testing, refining,...Full timeWork at officeRemote workHome officeFlexible hours- ...the most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post... ...user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next...
$102k - $110k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across... ...for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and...Work at office$104.33k - $156.49k
...trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$85k - $135k
...Management. The overall goal and vision of CIS is to create a corporate experience and a consistent corporate employee (“participant”) experience... ...Reporting, Section 16 Insider Reporting & Client-specific custom processes (e.g. custom reports, scripts, etc.)• Prepares...Temporary workWorldwide$85.6k - $149.43k
...market. And we are continuing to invest heavily in product and customer success. This means that our customer success teams support... ...role, you need:5+ years in a CSM role at a SaaS company, with experience building relationships with executive stakeholders, confidently...Full timeWork at office2 days per week3 days per week$80k - $140k
...transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one...Work at officeLocal areaFlexible hours$110k - $130k
...Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed... ...you, if you...Possess 5+ years of paid digital advertising experience (Meta, Pinterest, Snapchat, TikTok, Google and programmatic).Have...Work at officeWorldwide3 days per week$100k - $166k
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI,...Full timeContract workLocal areaImmediate startRemote workWorldwideFlexible hours$153.85k - $181k
...careers page.The Team You’ll Work WithWe’re looking for exceptional Customer Success Managers to own and manage portfolios of existing... ...to accomplish their desired business outcomes. Using your experience, you will collaborate with product, sales, legal, finance, marketing...Full timeContract work$125k - $150k
...functional initiatives alongside Sales, Implementation, Marketing, and Product teams to ensure an elite, unified client experience.Be the Voice of the Customer: Serve as the ultimate internal advocate, channeling critical product feedback and strategic client needs directly...Work at officeWorldwideFlexible hours$123.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork at officeFlexible hours3 days per week$151k - $207.9k
...this mission. If you are too, let's talk.About the role:The Sr. Customer Success Manager role will play a critical part in the exciting... ....You will thrive in this role if you:Have 5+ years of experience in a customer success, account management, or consulting role,...Local areaWorldwideFlexible hoursShift work
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