Director OF Customer Experience
Lantheus
Lantheus is seeking a Director of Customer Experience to ensure radiopharmaceutical products are available to customers and patients across a defined geography. You will coordinate daily dose availability, manage logistics, and partner with cross-functional teams to optimize the end-to-end customer experience. The role demands strong leadership in cross-functional settings, a deep understanding of patient access, and a proven track record in managing complex logistics and performance metrics. #J-18808-Ljbffr
- ...A dynamic software solutions provider is seeking a Director of Customer Marketing Expansion & Advocacy to drive the company's customer engagement... ...initiatives. Ideal candidates will have 12+ years of experience in customer marketing, a successful record of managing expansion...SuggestedRemote workFlexible hours
$170k - $190k
...Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features. This range is provided by Talkiatry. Your actual pay will be based on your skills and experience — talk with your recruiter...SuggestedFull timeWork at officeWork from homeFlexible hours- ...Hearst Magazines is seeking a Director, Customer Experience & Subscription Operations in New York City. You will shape strategy, systems, and processes powering subscriber experiences to drive retention and operational excellence across our subscriptions business. The...Suggested
- ...relentlessly. We care deeply about delivering value for customers, improving a little bit every day, and using data and insight... ...together. The Opportunity We're looking for a seasoned Director of Customer Experience — an experienced operator who owns the full client...SuggestedWork at officeLocal areaFlexible hours
- Catbird NYC is seeking an Associate Director of Customer Experience to own the full CX function. You will lead high-touch conversations with customers in the morning and dive into processes in the afternoon to remove bottlenecks. You will shape the CX strategy, partner...SuggestedDay shift
$155k - $220k
...who create clarity in complex environments, stay close to customers and the work, and build systems that scale without... ...unnecessary processes. About The Role We are looking for a Director of Customer Experience to build and lead the organization responsible for helping...Work at officeWork from homeFlexible hours2 days per week- ...architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of... ...the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer...Temporary workRemote workFlexible hours
- Lightning AI in New York City is seeking a Director of Customer Experience to build and lead the team delivering value to customers across onboarding, migration, production adoption, and expansion. You will own the strategy, operating model, and execution of the CX function...
- HHAeXchange is seeking a Director of Customer Experience to own AI-powered, automated engagement across the customer base. You will design systems from onboarding to risk intervention, lead a team, and actively build tooling and data workflows in a hybrid NYC environment...
$170k - $180k
HHAeXchange is hiring a Director of Customer Experience in New York City for a hybrid role. Lead the design and execution of an AI-powered engagement model to drive product adoption at scale across customers and products. You will own the strategy and be hands-on with tooling...- ...and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What’s the role? Lead the end-to-end customer experience strategy across all customer touchpoints, ensuring customer insights, journey optimization, and satisfaction drive business growth...Local area
- T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This role involves designing comprehensive measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance...
- Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback initiatives that inform strategic decisions... ...collaborating with stakeholders. The ideal candidate has 6-8 years of experience in customer research, proficiency in qualitative and...
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners... ...of a Head of Client Experience with a strong background in customer-facing leadership to spearhead the delivery of exceptional experiences...Remote work
$250k
...one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's consumer strategy — our digital...Full timeTemporary work- ...philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. The Role... ...experiences at scale. You'll be the chief architect of our customer support and platform integrity infrastructure, the systems,...Relocation packageFlexible hours
$27 - $32 per hour
...-focused Hourly Floor Service & Guest Relations Manager to co-lead service alongside another manager and ensure a warm, seamless experience for every guest.Position Overview:This is a hands-on, floor-based role ideal for someone passionate about hospitality, guest connection...Hourly payPart timeShift workNight shiftWeekend workAfternoon shift$112,000 - $181,000 per day
...notices, and file forms upstream before they ever surface to a customer. Backed by $25M from Sound Ventures, Y Combinator, and the... ...role at the company the person who decides what great customer experience looks like, builds the team to deliver it, and owns the outcome...- ...talent from many different backgrounds, experiences, and identities. We believe that when... ...diversity of our clients and our communities. Director of Client Experience, North... ...increasing appointments and encouraging customers to return in-store for personalized, and...Full timeLocal area
$80k - $140k
...transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one...Work at officeLocal areaFlexible hours$110k - $130k
...Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed... ...you, if you...Possess 5+ years of paid digital advertising experience (Meta, Pinterest, Snapchat, TikTok, Google and programmatic).Have...Work at officeWorldwide3 days per week$123.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating... ...is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust...Full timeWork at officeFlexible hours3 days per week- ...accounts, while building scalable, automated playbooks for SMB customers.Act as the voice of the client to Product and Engineering —... ...ensure clients realize value quickly.What you'll need:1-3 years of experience in a Customer Success or Account Management role in a SaaS...Full timeContract workLocal area
$90k - $120k
New York, New YorkCustomer Success - Customer Success Managers /Full-Time /On-siteShape the future of Search. About BrightEdge BrightEdge... ...excited about you if you have:Bachelor’s Degree3-4 years of experience working in a Digital Marketing Agency, Account Management, or...Full time$100k - $166k
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI,...Full timeContract workLocal areaImmediate startRemote workWorldwideFlexible hours$115k - $125k
Senior Customer Success ManagerDrive CB Insights' growth as part of our Customer Success team.The role you'll play:The CB Insights Senior... ...5 years of prior account management and/or customer success experience, preferably within enterprise software or SaaS.Expertise with...$25k
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying... ...you have4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a...Work at officeLocal areaWork from homeHome office- ...the most important work of your career.About the teamStripe’s Customer Success Managers are ultimately responsible for the complete post... ...user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next...
$128.2k - $192.2k
...re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a... ...functionally to embed guidance directly into workflows and in-product experiences Act as a proving ground for “leapfrog” CS — testing, refining,...Full timeWork at officeRemote workHome officeFlexible hours$90k - $115k
...forecast revenue, and consistently work toward individual growth targets.Qualifications:3-5+ years of experience in digital advertising, adtech, media, SaaS, or another customer-facing commercial role.Proven track record of achieving revenue growth through upselling, cross-...Summer workWork at office
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