Director OF Customer Experience
Hearst
Hearst Magazines is seeking a Director, Customer Experience & Subscription Operations in New York City. You will shape strategy, systems, and processes powering subscriber experiences to drive retention and operational excellence across our subscriptions business. The role leads third-party service teams, develops policies, implements AI workflows, and partners with cross-functional teams to optimize CX and revenue recognition. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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