Director OF Customer Experience
Hearst
Hearst Magazines is seeking a Director, Customer Experience & Subscription Operations in New York City. You will shape strategy, systems, and processes powering subscriber experiences to drive retention and operational excellence across our subscriptions business. The role leads third-party service teams, develops policies, implements AI workflows, and partners with cross-functional teams to optimize CX and revenue recognition. #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Director OF Customer Experience in New York, NY vacancy
- ...A dynamic software solutions provider is seeking a Director of Customer Marketing Expansion & Advocacy to drive the company's customer engagement... ...initiatives. Ideal candidates will have 12+ years of experience in customer marketing, a successful record of managing expansion...SuggestedRemote workFlexible hours
Vasion
New York, NY3 days ago $220k - $290k
...decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first... ...support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers...SuggestedFull timeWork at officeRelocationHome officeFlexible hoursTriwill Group
New York, NY4 days ago$125k - $155k
Our executive search team is partnering with a privately owned luxury lifestyle retailer to appoint a Director of Customer Experience. The company operates a growing collection of stores offering premium apparel, artisan jewelry, leather goods, footwear, and carefully selected...SuggestedLocal area- ...architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of... ...the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer...SuggestedTemporary workRemote workFlexible hours
$155k - $220k
...who create clarity in complex environments, stay close to customers and the work, and build systems that scale without... ...unnecessary processes. About the Role We are looking for a Director of Customer Experience to build and lead the organization responsible for helping...SuggestedContract workTemporary workFor contractorsFor subcontractorWork at officeWork from homeVisa sponsorshipWork visaFlexible hours2 days per week- ...relentlessly. We care deeply about delivering value for customers, improving a little bit every day, and using data and insight... ...together. The Opportunity We\'re looking for a seasoned Director of Customer Experience — an experienced operator who owns the full client...Work at officeLocal areaFlexible hours
$155k - $220k
...who create clarity in complex environments, stay close to customers and the work, and build systems that scale without... ...unnecessary processes. About the Role We are looking for a Director of Customer Experience to build and lead the organization responsible for helping...Work at officeWork from homeFlexible hours2 days per week- ...role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward. The Director of Customer Experience is responsible for building and scaling a best-in‑class customer experience model across the organization. This role...Temporary workFor contractorsWork at officeLocal areaFlexible hours
- Keller Executive Search is partnering with a privately owned luxury lifestyle retailer to appoint a Director of Customer Experience. The role shapes how customers experience the brand across physical stores and digital channels, establishing service standards and strengthening...
- Lightning AI in New York City is seeking a Director of Customer Experience to build and lead the team delivering value to customers across onboarding, migration, production adoption, and expansion. You will own the strategy, operating model, and execution of the CX function...
- Ramp is building an omni-channel CX organization and seeks a Director to lead Phone, Email, and Chat teams within a 24/7 operation. You’ll drive coverage, leadership, and customer experience across channels, partnering with CX Operations, AI, Product, and Engineering to...
- Lightning AI is seeking a Director of Customer Experience to lead our global team of Technical Account Managers and Customer Experience Managers, guiding onboarding, migration, adoption, and expansion of customers on our developer-first AI platform. You'll own the strategy...
$170k - $190k
Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features. This range is provided by Talkiatry. Your actual pay will be based on your skills and experience — talk with your recruiter...Full timeWork at officeWork from homeFlexible hours$220k - $255k
...due to a disability, contact this employer to ask for an accommodation or an alternative application process. Director of Operations and Customer Experience (MGI) Management Houston - MGI 2 days ago Requisition ID: 1136 Salary Range: $220,000.00 To $255,000.00 Annually...- PSS Cross Country Infrastructure Solutions is seeking a Director of Customer Experience to build and scale a best-in-class CX model across the organization. You will partner with Sales, Operations, Supply Chain and HR to improve responsiveness, accountability, and service...
- Job Title: Director, Customer Experience & Market Research Consulting Location: Preference is NY, NJ, CT Tri-State Area About The Company We are a boutique consulting firm specializing in Customer Experience (CX), Market Research, Customer Insights, and Data Analytics for...
- T-Mobile is seeking a Customer Experience Lead to measure and analyze customer experiences to guide organizational strategies. This role involves designing comprehensive measurement frameworks, mentoring teams, and collaborating with cross-functional partners to enhance...
- ..., which means every dollar of growth had to earn its way. Our customers are nurses, techs, vets, and dental staff who wear our product... ...growth engine. The Role We're looking for a Head of Customer Experience to own customer service end to end, leading a team of 12 reps...Remote workOverseas
- Salt in the NYC area seeks a Director of Customer Experience to own the entire client journey—from onboarding to retention—working with the CEO, Product, and Sales leadership to ensure customers rely on the product. You will build and lead CX and Support teams, craft regional...
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners... ...of a Head of Client Experience with a strong background in customer-facing leadership to spearhead the delivery of exceptional experiences...Remote work
$250k
...one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's consumer strategy — our digital...Full timeTemporary work- ...client relationships to surpass revenue targets. As a senior ambassador for Personal Shopping, you will coach a high-performing team, analyze data to forecast growth, and collaborate across functions to ensure an exceptional client experience. #J-18808-Ljbffr MR PORTER
- ...application process. Head of Analytics, Insights and Client Experience Senior Management Malvern, PA, US JOB SUMMARY The Head of Analytics... ...required. Experience building or scaling client experience, customer experience, or voice-of-client capabilities preferred....Shift work
$112,000 - $181,000 per day
...notices, and file forms upstream before they ever surface to a customer. Backed by $25M from Sound Ventures, Y Combinator, and the... ...role at the company the person who decides what great customer experience looks like, builds the team to deliver it, and owns the outcome...- ...talent from many different backgrounds, experiences, and identities. We believe that when... ...diversity of our clients and our communities. Director of Client Experience, North... ...increasing appointments and encouraging customers to return in-store for personalized, and...Full timeLocal area
$320k - $365k
Global Head of Customer Experience & Success (Sales Team) location_on United States - New York Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands...Local areaRemote work$104.33k - $156.49k
...trusted data becomes a transformative force for business and society. The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$85k - $135k
...Management. The overall goal and vision of CIS is to create a corporate experience and a consistent corporate employee (“participant”) experience... ...Reporting, Section 16 Insider Reporting & Client-specific custom processes (e.g. custom reports, scripts, etc.)• Prepares...Temporary workWorldwide$85.6k - $149.43k
...market. And we are continuing to invest heavily in product and customer success. This means that our customer success teams support... ...role, you need:5+ years in a CSM role at a SaaS company, with experience building relationships with executive stakeholders, confidently...Full timeWork at office2 days per week3 days per week$80k - $140k
...transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer experiences, drive marketplace innovation, and shape the future of retail commerce on one...Work at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director OF Customer Experience. Be the first to apply!
Related searches
- head of customer experience New York, NY
- director of customer experience New York, NY
- customer New York, NY
- customer insights analyst New York, NY
- customer engineer New York, NY
- work from home customer New York, NY
- customer satisfaction New York, NY
- customer marketing New York, NY
- verizon customer New York, NY
- customer retention New York, NY