Community Behavioral Health Liaison I

Community Behavioral Health Liaison

Location: Saint Louis, Missouri

Employment Type: Full Time

Job Summary: Join our compassionate and collaborative team as a Community Behavioral Health Liaison, where you will play a vital role in connecting individuals to critical behavioral health and community-based services. This position offers the opportunity to make a meaningful impact by supporting individuals in accessing care, navigating systems, and achieving stability and improved wellbeing. If you are passionate about advocacy, relationship-building, and helping others overcome barriers, this role allows you to contribute to a mission-driven organization focused on recovery, resiliency, and community integration.

In this role, you will act as a liaison between clients, providers, and community resources to ensure coordinated, person-centered care. You will help identify client needs, facilitate service connections, and support collaboration across multidisciplinary teams to improve outcomes.

Key Responsibilities:

• Serve as a liaison between clients, providers, and community resources to ensure coordinated care
• Engage individuals and assess needs related to behavioral health, social services, and community support
• Facilitate referrals and connect clients to appropriate services including medical, mental health, housing, and social supports
• Collaborate with interdisciplinary teams to develop and support individualized service plans
• Advocate on behalf of clients to reduce barriers to care and improve access to services
• Build and maintain relationships with community partners and service providers
• Monitor client progress and follow up to ensure continuity of care
• Maintain accurate and timely documentation in accordance with organizational and regulatory standards
• Participate in team meetings, case reviews, and program development activities
• Support outreach efforts and community engagement initiatives
• Promote a recovery-focused, trauma-informed, and culturally responsive approach to services
• Perform other duties as assigned by leadership

Education, Experience, and/or Credential Qualifications:

• Bachelor's degree in social work, psychology, counseling, or a related human services field preferred
• Relevant experience in behavioral health, case management, or community services may be considered in lieu of education
• Knowledge of community resources and behavioral health systems preferred

Additional Qualifications:

• Must have a valid driver's license with an acceptable driving record and current auto insurance
• Strong communication and relationship-building skills
• Ability to work effectively with diverse populations and maintain confidentiality
• Strong organizational and time-management skills
• Ability to multi-task and respond effectively in a fast-paced environment
• Ability to collaborate with interdisciplinary teams and community partners

Physical Requirements:

• Ability to exert up to 10 pounds of force occasionally
• Ability to perform repetitive hand, finger, and arm movements for typing and documentation
• Ability to sit for extended periods with occasional walking or standing
• Ability to meet the physical demands of a sedentary work environment

Position Perks & Benefits:

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

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