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Zendesk Operations Manager & Customer Service Lead

Stock Executive Search

Stock Executive Search is seeking an experienced Customer Service Manager to lead our customer service department in New York. This hands-on role involves managing a team of 8 representatives and improving Zendesk operations to ensure customer issues are efficiently resolved. The ideal candidate will have 3+ years of experience in customer service, strong leadership skills, and a hands-on understanding of Zendesk workflows and automations. This full-time position offers an opportunity to develop the customer service department into a more structured and efficient operation. #J-18808-Ljbffr

Vacancy posted 1 day ago
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