Assistant Boutique Manager
$70k - $80kRichemont North America Inc.
Richemont, uno dei leader mondiali nel settore del lusso, ha diverse Maison specializzate in gioielli, orologi e accessori di alta gamma. Ogni Maison incarna con orgoglio una tradizione di stile, qualità e artigianalità e Richemont si impegna a preservare il patrimonio e l'identità specifici di ciascuna di esse. Allo stesso tempo, ci impegniamo a innovare e progettare nuovi prodotti in linea con i valori delle nostre Maison, attraverso un processo di creatività permanente. Responsibilities
- Assist the boutique manager with business planning and goal achievements: Sales monitoring and strategy, KPI action plan, Activation calendar, Pipeline management, Outreach campaign planning.
- Lead the day to day operations of the Boutique including : Stock levels and rotation, Visual Merchandising, Back of house organization and KPI boards, BTQ hospitality replenishment, Vendor management, Paperwork / reporting / compliance.
- Assist the boutique manager in developing the team performance through coaching and mentoring.
- Collaborate with the boutique manager on client development strategy and CRM action plans.
- Be part of the sales team on the floor, delivering exceptional service to each client and contributing to the monthly targets while building long term relationships.
- 5 years minimum in luxury retail industry or equivalent
- Strong communication and inter personal skills
- Strong customer centric mindset
- Business driven and very analytical
- Self managing
- Strong team player
- Ability to lead and manage
- Strong skills in client experience and client satisfaction
- Outgoing and open personality
$18 - $19 per hour
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