Associate Escrow Assistant (hybrid)

In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This is a hybrid position working Wednesday and Friday in office at 1800 Nations Drive, Suite 221, Gurnee, IL and working remote Monday, Tuesday, and Thursday. What You’ll Do Assist in the escrow process, such as opening orders, responding to lender and attorney requests, processing revisions/updates, and post-closing Communicate regularly with customers including answering calls and responding to emails Interpret various agreements as they relate to escrow closings Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience What You’ll Bring Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both our internal teams and external customers Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn Thrives in contributing to a team working together to deliver beyond customer expectations Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies High school diploma or equivalent Previous escrow-related experience preferred Pay Range: $17.68 - $23.56 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. #J-18808-Ljbffr ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC