Motor Vehicle Clerk - Rio Rancho, NM

Job Description

Job Description

MVD Express-Motor Vehicle Clerk

Location : 4000 Southern Blvd SE , Rio Rancho, NM 87124
Department : Retail
Pay Rate : $18.00 per hour
Pay Type : Hourly

The Motor Vehicle Clerk assists customers by accurately processing a wide range of motor vehicle transactions in compliance with State Motor Vehicle Department requirements. This position involves direct interaction with customers both in person and by telephone and requires strong customer service skills, attention to detail, and professionalism.

The Motor Vehicle Clerk issues transactions such as driver’s licenses, titles, registrations, VIN inspections, and notary services. This role also requires conducting road tests.

• Process motor vehicle transactions in a fast, accurate, and professional manner

• Assist customers with driver’s licenses, titles, registrations, notary services, and other MVD transactions

• Conduct road tests as required

• Obtain, verify, and review identification and required documentation for authenticity and completeness

• Accurately complete required forms and collect applicable fees

• Maintain compliance with all MVD policies, procedures, rules, and regulations

• Safeguard confidential and sensitive customer information

• Maintain a balanced cash drawer

• Provide excellent customer service in person and over the phone

• Communicate clearly and professionally with customers and coworkers

• Work effectively in a structured, team-oriented environment

• Perform other duties as assigned

• Valid Montana Driver’s License (required)

• Ability to successfully pass a criminal background check

• Must be able to pass a motor vehicle review

• Monday–Saturday availability between 8:45 a.m. and 5:30 p.m.

• Strong customer service and interpersonal skills

• Clear and professional verbal and written communication in English

• Accurate and efficient computer skills using Windows-based applications

• Strong organizational and documentation skills

• Detail-oriented with the ability to multitask

• Ability to work in a structured team environment

• Must possess the necessary dexterity and fine motor skills to operate standard office equipment, including a telephone, computer, keyboard, printer, fax machine, and copier

• Hourly pay starting at $18.00 per hour

• Health benefits including medical, dental, and vision

• 401(k) with company match

• Paid Time Off (PTO)

• Paid holidays

• Training and certification opportunities, including TSA Agent certification

• A supportive, team-oriented work environment

We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.