Service Coordinator, Waste Management Services

Service Coordinator at GFL Environmental

GFL Environmental Services is your true one-stop provider across North America, specializing in liquid waste and soil remediation services. We focus on delivering specialized environmental solutions across a broad range of industries.

Driven by an uncompromising commitment to safety, we aspire to become North America's leading Environmental Services provider. Our vision is to be Green For Lifeit's at the core of our business strategy and central to every service we provide. We bring this vision to life by offering accessible, sustainable environmental solutions for our customers and the communities we serve.

Join our team as a Service Coordinator at GFL Environmental!

Why Join GFL?

GFL Environmental is the only major diversified environmental services company in North America. As part of Team Green, you'll enjoy career growth opportunities, competitive benefits, and the chance to make a positive impact every day.

What's in it for you:

• Competitive wages
• Overtime available
• Comprehensive benefits package
• 401(k) matching and profit sharing
• Paid time off
• Employee Assistance Program
• Growth and advancement opportunities

What you'll do:

• Serve as the main point of contact for client and account manager inquiries, pickup schedules, service requests, etc.
• Schedule transportation/dispatch, process and reconcile work orders, and coordinate directly with internal drivers/dispatch personnel as well as customers and third-party vendors.
• Maintain and reconcile accurate waste manifests, driver tickets, and waste summary reports within our internal software and processes.
• Working closely with our Waste Group Operations personnel and biller(s) to audit/reconcile vendor invoices, resolve billing discrepancies, and log service updates into the central database.
• Assist clients with waste diversion goals, contamination reduction, and proper disposal protocols for hazardous or special waste materials.

What's required:

• 13 years in customer service, dispatch, or logistics (prior experience in waste management/environmental services is preferred).
• Proficiency with MS Office (Excel, Outlook) and customer portal or dispatch software and ability/willingness to work with new software (i.e. Google)
• Strong problem-solving skills, high attention to detail, and the ability to multitask in a fast-paced operational environment.
• High School Diploma or GED required; relevant certifications or coursework in logistics/environmental fields are a plus.

Join Team Green and build your career with GFL Environmental today!

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact View email address on click.appcast.io. Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.