Dental Office Manager

Dental Office Manager Location: New York City - Future Acquisitions Compensation: 38-$45 +/hour - based on experience Schedule: 5 days a week We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics . If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine. This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team. Why You'll Love This Role Patient-centered schedule around our local community: Hours designed to meet patient needs/ A supportive team environment that values growth, integrity, and efficiency. The chance to truly own the numbers that drive our success. We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring over-the-counter collections, reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients. What You'll Do Lead the front office team to deliver a seamless, warm, and professional patient experience. Monitor and manage key performance indicators daily, using the data or reports to drive daily alignment and close gaps. Coach team members on best practices for scheduling, collections, and patient follow-up by regularly reviewing their personal OTC, case acceptance and scheduling rates/results with them. Partner with clinical staff to ensure optimal patient flow and care quality. Proactively re-engage past-due patients and activate pending treatment plans. This is a current opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you. Requirements Previous dental office management experience with a proven track record of meeting performance goals. Strong leadership skills with the ability to motivate and hold your team accountable. Excellent communication, organization, and problem-solving abilities. Tech-savvy with practice management software (knowledge of CareStack a plus). A patient-first mindset paired with a business-oriented approach. Benefits Full benefits package (for 30+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off & 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace Continuing education opportunities #J-18808-Ljbffr