Security Shift Manager

Security Shift Manager

Take the lead as a Security Shift Manager at Presque Isle Downs & Casino! In this dynamic leadership role, you'll oversee all security operations on your assigned shift, support and guide supervisors and officers, ensure compliance with gaming regulations, manage investigations, and help maintain a safe and secure environment for guests and team members. If you thrive in a fast-paced setting and are ready to lead with confidence, apply today!

Essential duties and responsibilities include the following. Other duties may be assigned:

• Prepare and distribute the weekly work schedule for the Security department.
• Accurately maintain weekly employee attendance and vacation records.
• Provide direct supervision to the security supervisors.
• Resolve issues that cannot be resolved by officers and supervisors.
• Oversee investigations and ensure proper standard operating procedures are being followed.
• Maintain the controlled key system and employee card access system.
• Provide written reports of any security incident occurring within their shift.
• Assist in the filing and dissemination of all written reports of activity.
• Ensure that the destruction of used cards and dice from table games is done in an appropriate fashion.
• Ensure that Security members are escorting fills, credits, and documents to and from the cage and pit in a manner that follows all PGCB regulations.
• Verify payroll in a timely and accurate manner.
• Take photos for ID badges and ensure accuracy of data being entered the employee card access system.

Required skills and abilities qualifications:

• Language ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Math ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Reasoning ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer skills: Must possess intermediate PC skills. Microsoft Office experience required.
• Certificates and licenses: Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
• Supervisory responsibilities: Candidate will coach and counsel employees, will issue disciplinary action in accordance with company policies and procedures, and will prepare annual performance reviews. Candidate will ensure supervisors and officers are properly trained in all aspects of their jobs.
• Education and experience: Bachelor's degree (B.A.) from four-year college preferred. Candidate must have 3-5 years of experience in the security field or equivalent.

Physical requirements and working conditions:

• Work environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is high. Candidate will be exposed to smoke on the casino floor. Candidate must be able to work in a fast-paced and demanding environment.
• Physical demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will be required to stand and sit for extended periods of time. Employee must be able to talk and hear in order to ensure proper communication. This job requires strong vision skills, including close vision, peripheral vision and ability to adjust focus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We are an equal opportunity employer.