Administrative Specialist II

Job Responsibilities

This employee will assist the Boat Titling and Licensing Section with the processing of watercraft and outboard motor transactions and the sale of hunting and fishing licenses. Job Duties Include:

• Serving as a customer service representative at the window for boat/motor titling and registration transactions and/or the purchase of commercial and recreational hunting and fishing licenses, permits and tags.
• Answering the customer service phone line for boat titling and licensing.
• Opening and processing mail, to include applications for watercraft and outboard motors and commercial and recreational hunting and fishing licenses, permits and tags.
• Preparing documents for scanning and imaging.
• Ensuring documents are properly stamped, dated and coded.
• Scanning and imaging boating and licensing forms as required into the document management system.
• Maintaining issued equipment.

Minimum and Additional Requirements

A high school diploma and one (1) year of clerical experience or an associate degree. Selected positions may require the ability to type at a corrected rate of 35 words per minute.

Preferred Qualifications

Ability to type a minimum of fifty (50) words per minute. Prior customer service experience, experience in a processing/data entry environment or call center experience preferred. Experience balancing money or managing a cash drawer preferred. A general knowledge of office equipment and procedures to include computer experience. Ability to learn quickly, make sound judgment calls and solve problems related to job duties. Ability to communicate effectively with the public.

Benefits

Benefits for State Employees The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies. Insurance Benefits Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses. Retirement Benefits State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options. Workplace Benefits State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.