Administrative Support Professional

Overview The Administrative Support position is the organizational and logistical backbone of the United Way of Johnson County office. This role reports to the Executive Director, and ensures that day-to-day operations run smoothly, that the Executive Director's time is protected for high-priority work, and that every donor, volunteer, and community partner who contacts or visits UWJC experiences a warm, professional welcome. The ideal candidate is highly organized, proactively helpful, and takes genuine pride in making everything around them run better. Responsibilities Serve as the primary receptionist, managing incoming calls, emails, visitors, and general inquiries with professionalism and exceptional customer service. Support the Executive Director through calendar management, meeting coordination, preparation of donor and community engagement materials, and tracking follow-up activities. Provide administrative support for fundraising campaigns, donor stewardship activities, pledge processing, campaign materials, donor acknowledgments, and database updates. Coordinate board and committee meeting logistics, including scheduling, meeting materials, document management, record keeping, and board communications. Assist with organizational communications, including production of monthly e-newsletters, subscriber list management, social media scheduling, and basic content preparation. Support planning and execution of meetings, fundraising events, volunteer initiatives, and community programs through logistics coordination, RSVP tracking, setup, and follow-up. Maintain accurate donor, company, school, and organizational records within the donor database system. Oversee office operations, including supply inventory, vendor relationships, office maintenance, mailings, and general administrative functions. Provide administrative assistance to leadership team members while maintaining strict confidentiality of donor, financial, and personnel information. Other duties as assigned Qualifications High school diploma required; associate degree or equivalent post-secondary education preferred. Minimum one to two years of experience in an administrative, receptionist, or office support role. Proficiency with Microsoft 365 applications, including Outlook, Word, and Excel. Experience with email marketing platforms such as Brevo is a plus. Outstanding customer service, communication, and interpersonal skills. Strong organizational and multitasking abilities with exceptional attention to detail. Ability to work independently, take initiative, and collaborate effectively as part of a team. Demonstrated professionalism, discretion, and commitment to handling confidential information. Other duties as may be assigned. #J-18808-Ljbffr