Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a team of six. Before becoming a State Farm agent, I served in the United States Marine Corps and later worked as a State Farm team member. Outside of work, you'll usually find me cheering on sports teams or spending time with my family.

Giving back is important to our agency. We proudly support our local food pantry and believe in making a positive impact in the community we serve.

Our agency offers health benefits, a Simple IRA, 10 days of PTO to start, paid holidays, and a strong commitment to work-life balance. We also believe in investing in our team's success through ongoing coaching and development.

Our culture is close-knit, family-oriented, and supportive. We enjoy regular team outings and maintain an open-door environment where questions and learning are always encouraged. I'm looking for someone who is hardworking, personable, self-motivated, and confident, with a strong phone presence and a desire to grow. I can teach the skills - I just need someone with the right attitude and work ethic.

ROLE DESCRIPTION:
As an Account Representative for Ryan Meyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.