Customer Service Representative

Job Description:Responsibilities:Handle all client interactions in a professional and courteous mannerProvide accurate information and solutions to clients during each interactionAccurately enter and confirm client information in our databaseEducate clients about our products and services and recommend additional solutions based on their needsMaintain a strong working knowledge of all Vredevoogd products and servicesMeet established standards for compliance, job knowledge, quality, attendance, efficiency, initiative, and overall performanceRequirements:High school diploma or GED requiredAt least 1 year of customer service experience preferredStrong data entry and computer skills in a fast-paced environmentFriendly phone voice and a positive attitudeProfessional demeanor in all interactions with both internal and external clientsSelf-starter who can work independently while meeting expectationsTeam player who thrives in a collaborative environmentMust be available for weekend and closing shiftsMust be able to complete training at our Grandville location starting June 9Compensation & Benefits:At Vredevoogd, we believe in working hard and having fun while being paid well!Competitive payQuarterly bonusesMedical, dental, and vision insurance6 paid holidaysRoom for career growthOngoing trainingOvertime opportunities during the busy seasonA positive, supportive culture that values healthy work-life integrationHeartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Work Location: In person #J-18808-Ljbffr