Senior Customer Support Operations Lead
ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Supervisor for Customer Support Services in Boston, Massachusetts. This role leads operations to ensure high-quality service delivery and customer satisfaction. You'll supervise staff, drive performance improvements, and handle escalations while maintaining compliance with service level agreements. The ideal candidate has a bachelor’s degree, 4-6 years of relevant experience, and strong leadership skills. The position requires U.S. citizenship and the ability to obtain a Public Trust clearance. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 3 days ago
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