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Senior Manager, Mid-Market Sales

$300k

Genesys Cloud Services, Inc.

Location Remote position in US (Western States Preferred). Responsibilities As a Sales Leader in our Mid-Market West team, your primary responsibility will be to lead and manage a team of sales professionals to achieve sales targets and drive revenue growth. You will be responsible for developing and implementing effective sales strategies, coaching and mentoring the sales team, and fostering a high-performance sales culture. You will work closely with other departments, such as marketing and operations, to align sales objectives with overall business goals. Qualifications and Skills 10+ years of proven success mentoring and coaching Experience closing complex deals that are at least $300k or greater (including multiple stakeholders, geographies, multiple departments) Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders Solid understanding of sales strategies, techniques, and best practices Analytical and data‑driven mindset, with the ability to use sales data to drive decision‑making Ability to interpret and penetrate market through a multi‑pronged and multi‑routed sales approach Results‑oriented and target‑driven mindset Bachelor's degree in business administration, marketing, or a related field (or equivalent experience) 30‑40% travel required Leadership and Team Management Lead, motivate, and manage a team of sales professionals, providing guidance, support, and mentorship Set clear performance expectations and sales targets for team members and monitor their progress Conduct regular performance evaluations and analysis, provide feedback, and identify training and development needs Foster a positive and collaborative team environment, encouraging teamwork and a customer‑centric mindset Sales Strategy and Planning Develop and execute a comprehensive sales strategy and sales operating systems to achieve business objectives and revenue targets Analyze market trends, customer needs, and competitor activities to identify sales opportunities and potential risks Collaborate with cross‑functional teams to align sales strategies with marketing initiatives, channel workstreams, and product development plans Set sales quotas and targets for individuals and the team, and monitor performance against these goals Sales Operations and Process Improvement Implement and optimize sales processes, methodologies, and tools to improve efficiency and effectiveness Ensure accurate and timely sales forecasting, reporting, and pipeline management Identify areas for process improvement and implement corrective measures to enhance sales performance and customer satisfaction Stay up‑to‑date on industry trends, best practices, and emerging technologies to drive continuous improvement Maintain connections to and influence within channel partner organizations and affiliate technology partners to enhance coverage and penetration of territories Leverage AI tools to inform outreach strategies, sales approach, sales performance management, and partnership dynamics Sales Performance Analysis and Reporting Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement Prepare regular sales reports and presentations for senior management, highlighting key performance indicators and sales results Provide insights and recommendations based on data analysis to drive informed decision‑making Coordinate and organize workstreams within internal RevOps partnerships Compensation $138,400.00 - $243,400.00 (base salary). This role may also be eligible for commission or performance‑based bonus opportunities. Benefits Medical, Dental, and Vision Insurance Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments EEO Statement Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, genetics, disability, military veteran status, and other protected characteristics. #J-18808-Ljbffr

Vacancy posted 3 days ago
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