Manager, Marketing Operations

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  . Follow @abbvie on  LinkedIn, Facebook ,  Instagram ,  X and  YouTube.

Job Description

AbbVie Oncology Capabilities and Operation’s mission is to relentlessly advance excellence in oncology capabilities, operations, and advocacy through integrated teamwork and strong collaborations.  With our unparalleled perspective across the portfolio, we aim to drive impactful outcomes that continually elevate the internal and external presence of AbbVie Oncology.  By fostering agility and innovation, we are committed to unlocking what’s next for the benefit of our patients, our people, and our business.

The Manager, Marketing Operations, will be responsible for external expert engagement opportunities, commercial program and service contract management for AbbVie’s oncology portfolio. The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program and service requests.

The Manager, Marketing Operations is responsible for overseeing daily business operations, driving efficiency, and ensuring execution against organizational goals. This role partners with cross-functional teams to improve processes, support operational excellence, and help deliver consistent business results.

Key Responsibilities Include :

• Oversee day-to-day operations and ensure smooth workflow execution
• Develop, implement, and continuously improve operational processes and procedures
• Monitor performance metrics and identify opportunities for efficiency and quality improvement
• Manage resources, budgets, and operational planning activities
• Partner with leadership and cross-functional stakeholders to support business priorities
• Ensure compliance with company policies, standards, and applicable regulations
• Identify, troubleshoot, and resolve operational issues in a timely manner
• Support employee development, coaching, and performance management activities
• Prepare reports, analyses, and recommendations for leadership
• Lead initiatives that improve productivity, service quality, and customer satisfaction

Qualifications

• Bachelor’s Degree required 
• Minimum of 3-5 years applicable work experience in project management or operations or an equivalent combination of education and experience
• Proficient in MS Word, Excel, PowerPoint, Outlook
• Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures
• Strong organizational skills
• Possesses strong project management, verbal, written and professional skills
• Track record of planning, executing and delivering results for complex and cross-functional projects
• Ability to effectively communicate and partner with multiple cross-functional stakeholders
• Comfortable with last-minute requests and changes
• Can thrive in an environment with some ambiguity
• Ability to effectively manage multiple competing priorities and work independently
• Easily able to learn various new programs and processes
• Strong technical mindset with a knack for understanding and applying technical solutions to business challenges
• Highly analytical with the ability to leverage data-driven insights for strategic planning and decision-making

Preferred :

• Background with Contracts (Master Service Agreement, Statement of Work, and Work Order) 
• Experience with funding requirements for Healthcare Organizations and Healthcare Providers 
• Familiarity with Group Purchasing Organizations  
• History providing support to suppliers and resolving payment challenges 
• Proficiency of AbbVie policies, procedures, culture, and other brand team operations 
• Pharmaceutical industry experience 
• Knowledge and experience in hematology and solid tumor markets  
• Continuous Improvement and/or Change Management skills 
• Familiarity with launching technology and tools to improve operational efforts

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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