ECommerce Manager
Sbhonline
Location: Brooklyn, NY Employment Type: Full-Time Schedule: Monday through Friday, Standard Business Hours Salary: Based on Experience Description We are seeking a highly organized and proactive Ecommerce Manager to join a growing team in Brooklyn, NY. This role is ideal for someone who can own day-to-day ecommerce execution across multiple platforms, think like a business owner, and keep channels running smoothly while supporting broader growth initiatives. The ideal candidate is detail-oriented, fast-moving, and confident managing platform operations with minimal oversight. This is a high-ownership opportunity for someone who enjoys solving problems, driving execution, and supporting the success of a fast-paced ecommerce business. What You’ll Do Oversee day-to-day Amazon operations, including listing health, content quality, catalog maintenance, and case management Manage inventory coordination and support FBA and FBM operations Monitor reviews, support brand protection efforts, and manage promotions, deals, and pricing updates Track Seller Central reporting and performance metrics Coordinate with internal teams on product launches, restocks, and content updates Monitor and resolve day-to-day issues across additional ecommerce platforms including Walmart, TikTok Shop, and direct-to-consumer channels Maintain platform compliance and ensure listings remain optimized and current Track channel-level KPIs and identify trends, issues, and growth opportunities Triage and respond to platform emails, partner inquiries, and vendor communications Handle routine correspondence independently and elevate only when necessary Maintain organized records of issues, communications, and resolutionsPartner with buying, creative, content, and marketing teams to support channel growth and execution Attend internal meetings and help support team operations as needed Assist with onboarding and supporting junior team members or contractors as the team grows Execute campaigns, promotions, and product launches across ecommerce platforms Requirements 3-5+ years of hands-on ecommerce experience with significant Amazon Seller Central or Vendor Central experience Strong working knowledge of Amazon operations, including listings, cases, FBA, and account management Experience managing or supporting multiple ecommerce channels at the same time Highly organized, detail-oriented, and able to prioritize effectively in a fast-moving environment Self-starter with the ability to identify problems and solve them proactively Comfortable pulling, interpreting, and acting on channel performance metrics Experience with Walmart Marketplace, TikTok Shop, or direct-to-consumer platforms is preferred Familiarity with ecommerce advertising is a plus Experience in retail, wholesale, or consumer goods is preferred Background working alongside or reporting to a senior ecommerce leader is a plus Strong sense of ownership, follow-through, and accountability Calm, adaptable, and comfortable working under pressure #J-18808-Ljbffr Sbhonline
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