Sr. Director - Wholesale Markets Business Development - Evernorth Health Services

Evernorth Wholesale Markets Leadership Role

Evernorth's Wholesale Markets business oversees modular, complex client arrangements leveraging our market leading pharmacy benefits services including access to proprietary processes, systems, networks and pharma relations. This visionary leadership role is responsible for the transformational growth of our Wholesale Markets client portfolio as we both maintain our existing client base and reimagine the way we go to market in this space.

This leader will provide vision and strategic direction for the Evernorth Wholesale Markets business that includes new sales, product development and positioning, marketing, implementation, and account management. Strategic leadership of the Wholesale Markets account management includes offering innovative products & services to differentiate, enhance net new growth, and improve retention of business.

Additional responsibilities include leading team and individual development, providing consultative pharmacy services, ensuring compliance to client's contractual obligations, and leading client relationship functions to ensure superior client support.

Role & Responsibilities

• Accountable for the growth, client retention and profitability for Wholesale Markets.
• Responsible for the future design of the Wholesale Markets product offering, branding, and marketing, working with cross-functional partners.
• Focus on innovative solutions identifying new market opportunities to expand current product offerings, as well as prospecting new clients to ensure continued growth of the business.
• Strong influencer to build and maintain internal and external relationships and drive collaboration and results. Requires negotiation aptitude and financial acumen.
• Direct all wholesale market opportunities (retail pharmacy network services and rebate and formulary services and future service offerings) that includes new client strategy, winning new business and signing new client contracts in partnership with legal, new client implementation in partnership with various departments across Evernorth (retail network ops, pharma contracting, formulary solutions, new client implementation, technology support), ongoing client operational management as well as ongoing client relationship management.
• Drive new sales pipeline, growth, and successful prospecting of new client opportunities
• Oversee account, clinical, and product leaders and their teams to ensure follow-through on client issue resolution, operational efficiencies, and cross-functional alignment. Coach and develop a high performing team.
• Accountable for contract execution and performance guarantee management across all clients.
• Partner with sales on additional sales opportunities to help win new business and grow existing business.
• Align with strategic pharma facing partners as needed to solve for key issues and streamline communications.
• Manage critical wholesale market escalations and strategy of enterprise level prospects in partnership with new sales.

Qualifications & Experience

• Minimum of 8+ years of relevant leadership experience; Account Management, Product Management or Pharma Contracting (or similar) experience required.
• Strong people leadership managing a high performing team with multi-functional expertise.
• Bachelor's degree or commensurate experience is required. Master's degree is preferred.
• Track record of change management and business transformation in an uncertain and ambiguous environment.
• Experience developing, launching and managing Healthcare products and programs.
• Pharmaceutical Manufacturer or Pharmacy Benefit Services experience preferred.
• Strong financial acumen and strategic perspective.
• Strong problem-solving skills with ability to develop hypotheses and conclusions while identifying assumptions.
• Excellent presentation and verbal and written communication skills.
• Ability to build strong relationships with executive leaders, both internally and externally.
• Ability to work cross-functionally to define, scope, analyze and resolve strategic issues.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 197,300 - 328,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email View email address on click.appcast.io for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.