Onsite Network Analyst - Field Install & Troubleshooting
AppleOne Employment Services
A well-established public agency is seeking a hands-on Network Analyst to support and maintain critical network infrastructure across multiple locations. This is a fully onsite role ideal for someone who enjoys a mix of networking, troubleshooting, field work, and physical hands-on installation tasks. Key Responsibilities
- Install, configure, monitor, and troubleshooting network switching, routing, and wireless equipment
- Support LAN/WAN infrastructure, including cabling, routers, switches, and physical layer troubleshooting
- Monitor WAN connections and perform network testing and diagnostics
- Provide first-level support for Cisco VOIP and analog phone systems
- Install and maintain network cabling and related hardware
- Maintain network documentation and equipment records
- Work directly with users to troubleshoot issues and provide technical support
- Assist with network improvements, upgrades, and technology recommendations
- Maintain professional communication and strong customer service with staff, vendors, and end users
- 2+ years of hands-on networking or related technical support experience
- Experience with LAN/WAN equipment, switches, routers, cabling, and troubleshooting
- Familiarity with TCP/IP, VLANs, and basic Cisco IOS commands
- Experience with Hewlett Packard network switches preferred
- Knowledge of Microsoft operating systems, Microsoft Office, and Exchange environments is a plus
- Experience with Citrix, VPNs, firewalls, proxy servers, or wireless technologies is highly desirable
- Strong troubleshooting, communication, and organizational skills
- Position is fully onsite daily
- Travel between District locations is required using a personal vehicle (mileage reimbursed)
- Role includes substantial physical and hands-on work, including cabling and equipment installation
- Candidates must be comfortable working in the field and handling physical networking tasks
- Strong customer service mindset
- Ability to explain technical information to non-technical users
- Dependable attendance and professionalism
- Ability to manage multiple priorities in a fast-paced environment
Vacancy posted 2 days ago
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