Business Analyst Senior
Crossfire Consulting
Senior Business AnalystWe are seeking a Senior Business Analyst with strong experience in Distributed Energy Services (DES), Customer Project Management System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high-quality technical documentation (including BRDs/FRDs). This role works closely with Product Owners (PO)/ business stakeholders and will collaborate with architects, developers, and QA teams to deliver scalable workflow and case-management solutions.ResponsibilitiesLead requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria).Work with Product Owners, developers to translate business needs into Pega case types, workflows, rules, integrations, and UI requirements.Diagnose functionalities within our system applications and help provide troubleshooting and resolution support.Create process flows, data maps, wireframes, and interface specifications using Visio, Lucidchart, Miro, or similar tools.Produce clear technical documentation including SDDs, SOPs, user guides, and traceability matrices.Support release nights and UAT planning, test case validation, defect triage, and go-live readiness.Perform data analysis (SQL, Excel Power Query/Pivot) to validate requirements, reporting needs, and system outputs.Collaborate in Agile (Scrum/Kanban) ceremonies using Jira or Azure DevOps.Required Qualifications3+ years experience implementing solutions to tackle various business challenges, with extensive expertise using Microsoft's Power Platform, including Power BI, Power Pages, and Copilot StudioAbility to react/produce in an Agile project atmosphere.Business Requirements Documentation (BRD)Data MappingPega cloudPega supportSenior developer3+ years of experience with API/REST web services and data sourcesAbility to create action filters, parameters, and calculations for preparing dashboards and worksheets in Tableau.API AutomationData Validation and CleansingDevelop PowerBI dashboardsExperienced Senior BADeveloper experienced with AI/AgenticAI/GenAIExperience with all PEGA/ PEGA Cloud related development, platform, performance etc.Technical SkillsAgile MethodologyAgile Scrum DevelopmentAmazon Elastic Compute Cloud (Amazon EC2)Analytical ThinkingAPI TestingApple Mac OSApplication TestingAtlassian JIRAAutomated Regression TestingAutomated TestingAzure DevopsBack-End DevelopmentBanking SystemsBehavior-Driven Development (BDD)BugzillaBusinessBusiness AnalysisBusiness Applications DevelopmentCI/CDCI PipelineCloud ApplicationsCloud TestingContinuous TestingC (Programming Language)C++ Programming LanguageDatabasingDefect ReportingDefects AnalysisDefects ManagementDefect TestingDocumentationsEnd-to-End TestingGeographic Information Systems (GIS)Graphical User Interface (GUI)Client ALMJavaLinuxLinux CommandLog FilesManagement ToolsManual TestingMaterials Requirements Planning (MRP)Micro Focus Quality CenterMobile Application SupportMySQLOperating Systems (OS)OraclePeople ManagementPostman (Software)Programming LanguagesPython (Programming Language)Quality Assurance TestingRegression TestingRelational Database Management System (RDBMS)Report DevelopmentRequirements AnalysisRequirements Traceability Matrix (RTM)Results AnalysisSalesforce ConfigurationSalesforce Sales CloudSalesforce Service CloudSalesforce (Software)ScrumScrum (Agile)Scrum MethodologySeleniumServer AdministrationSoftware Application TestingSoftware DevelopmentSoftware Development Life Cycle (SDLC)Software Development Life Cycle (SDLC) MethodologiesSoftware Quality Assurance (SQA) TestingSoftware TestingSoftware Testing Life Cycle (STLC)Software Testing MethodologiesSQL Query DevelopmentStock MarketsStocksStructured Query Language (SQL)Test AnalysisTest Case DesignTest CoverageTest DocumentationTest ExecutionTest ManagementTest Management ToolsTest Plan DesignTest PlanningTest ScenariosTest ScriptsTest Summary ReportTool KnowledgeTrade ExecutionUnixUse CasesUser Acceptance Testing (UAT)Water Well DrillingWeb ApplicationsWeb Application SupportWeb Testing
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