People Administration Manager - E-commerce

We are a premium bamboo apparel and accessories brand that designs, sells, and ships the most adorable baby and toddler pajamas — right here in the heart of Texas — which means our HR team is just as at home on the warehouse floor as they are in a conference room. We're looking for an HR Generalist who is equal parts people-person and operational powerhouse. This is a true generalist seat. You will own the full employee lifecycle, from the moment a candidate applies through their last day, while also being the go-to partner for our fulfillment and e-commerce teams on anything people-related. You'll juggle recruiting, onboarding, payroll administration, employee relations, and culture-building without missing a beat. If you thrive in a fast-paced, high-volume environment and love bringing order to complexity, this role was built for you. WHAT YOU'LL DO Talent Acquisition & Onboarding Own full-cycle recruiting for hourly fulfillment roles, corporate positions, and everything in between Partner with hiring managers to define roles, write compelling job postings, and move candidates through the process with urgency Deliver a best-in-class onboarding experience — from offer letter to Day 30 check-in — ensuring new hires feel welcomed and set up for success Maintain applicant tracking systems and ensure data integrity across all recruiting activity Payroll & HR Administration Process bi-weekly payroll accurately and on time for a diverse workforce including hourly, salaried, and overtime-eligible employees Maintain HRIS records, personnel files, and ensure compliance with federal, state, and local labor laws Administer benefits enrollment, changes, and vendor coordination; serve as the first point of contact for employee benefit questions Manage leave of absence requests, accommodations, and related documentation Employee Relations Build genuine relationships across all levels of the organization — from the fulfillment floor to the executive suite Handle employee relations matters with empathy, consistency, and sound judgment; escalate complex issues appropriately Conduct investigations in a thorough, impartial, and timely manner Partner with managers on performance management, coaching conversations, PIPs, and corrective action Manage offboarding and conduct exit interviews; surface trends and bring forward actionable recommendations Culture & Employee Engagement Plan and execute employee events, recognition programs, and team-building initiatives that reflect our brand and values Champion an inclusive, high-performance culture — especially in the fulfillment environment where engagement directly impacts productivity Act as a visible, trusted presence on the floor; maintain open-door energy at all times Compliance, Safety & Continuous Improvement Ensure all HR practices comply with applicable employment law; keep policies and the employee handbook current Support safety initiatives and workers' compensation processes in partnership with operations leadership. Be familiar with OSHA operating standards in a warehouse setting. Maintain employee certificates and needed renewal training as needed Identify opportunities to streamline HR processes and improve the employee experience — then go implement them WHAT WE'RE LOOKING FOR Experience & Education 3–6 years of HR Generalist experience, with meaningful exposure to high-volume, hourly workforce environments (fulfillment, distribution, retail, or manufacturing preferred) Bachelor's degree in Human Resources, Business Administration, or a related field; PHR/SHRM-CP a plus Hands-on payroll processing experience required; familiarity with platforms such as ADP, Paylocity, or similar Working knowledge of FMLA, ADA, EEO, FLSA, and applicable state/local labor laws Demonstrated recruiting experience across both hourly and professional roles Skills & Attributes Exceptionally organized — you keep multiple projects moving simultaneously without anything slipping through the cracks Meticulous attention to detail, particularly around data, documentation, and compliance Strong business acumen — you understand how HR decisions impact operations, cost, and the customer experience Relatable communicator who can connect authentically with a warehouse associate and a VP in the same afternoon Self-starter mentality; comfortable operating with autonomy in a fast-moving, entrepreneurial environment High emotional intelligence and the ability to navigate difficult conversations with grace Proficiency in Microsoft Office/Google Workspace; experience with an HRIS and ATS WHY JOIN US Direct impact at a brand doing real volume — your work affects thousands of people every day A true ground-floor HR opportunity — this is a one-person team today, which means you’ll have the autonomy and ownership to build the HR function from the ground up as we grow and expand Competitive compensation + performance bonus Comprehensive benefits: medical, dental, and vision with 80% employer-paid premiums PTO (Paid Time Off) and company holidays #J-18808-Ljbffr Caden Lane