IT Business Partner - Marketing Operations

job summary:
We are seeking an IT Business Partner for Marketing Operations to enable the effective use, stability, and continuous improvement of core marketing technologies. This role acts as a primary bridge between commercial marketing stakeholders, field teams, and IT to drive key initiatives including product launches, vendor migrations, and platform enhancements.

 
location: Cambridge, Massachusetts
job type: Contract
salary: $95.96 - 100.96 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:
Serve as the Product Owner for Veeva Vault PromoMats, leading PI Planning cycles and prioritizing DevOps demand intake. Translate complex business needs into clear requirements, establishing unified DAM and taxonomy standards across platforms. Coordinate timelines, vendor activities, and cross-functional readiness for launches, acquisitions, and platform migrations. Provide platform troubleshooting, issue analysis, and process guidance while exploring AI capabilities to optimize operations.

qualifications:
Bachelor's degree in Business, Information Systems, or a related field (or equivalent work experience).

8+ years of experience supporting commercial marketing operations or field-facing technologies.

Hands-on experience supporting Veeva Vault platforms (PromoMats preferred) and related marketing operations systems.

Strong background in IT service management and DevOps frameworks (incidents, service requests, enhancements, PI Planning).

PREFERRED QUALIFICATIONS

SAFe Delivery Model experience or active certification.

Prior background in life sciences, biotech, or regulated commercial environments.

Familiarity with promotional content workflows, MLR review processes, speaker programming platforms (Medforce, Cvent), and field enablement tools.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.