Director of Business Development

Director of Business Development

Manage existing national and local accounts across Corporate, SMERF, Association, Tour & Travel, Group, and Business Travel segments while generating new business opportunities to meet or exceed regional revenue and room night goals. Drive incremental Group and Business Travel (BT) revenue to complement property-level sales efforts, lead shared portfolio segments managed at the regional level, represent the portfolio at trade shows and industry events, and provide sales leadership support during critical property vacancies to ensure business continuity.

Your Growth Path

Area Director of Sales – Regional Director of Sales

Your Focus

Portfolio & Business Development

• Take ownership of designated portfolio segments, developing and executing regional sales strategies that maximize market share and revenue across multiple hotels.
• Secure new accounts and grow existing relationships while identifying macro-regional Group and Business Travel opportunities that complement property-level sales efforts.
• Cross-sell the regional hotel portfolio to maximize customer value and revenue opportunities.
• Develop and manage strategic business plans for assigned market segments and hotels.
• Maximize revenue by selling all facets of the hotels to previous, current, and prospective clients.
• Utilize professional sales techniques to negotiate agreements that achieve customer satisfaction while maximizing business results.

Sales Execution & Client Engagement

• Conduct outside sales calls and develop persuasive presentations to promote assigned hotels and portfolio offerings.
• Host familiarization trips and conduct site inspections across the portfolio.
• Represent the portfolio at trade shows, brand conferences, client events, and industry functions to expand brand visibility and generate new business opportunities.
• Meet and collaborate with travel agents, clients, and industry partners while providing market intelligence, competitive insights, and sales activity updates to Regional Directors of Sales & Marketing.

Regional Leadership & Task Force Support

• Deploy as a task force sales leader to regional properties during leadership vacancies, providing interim sales support, maintaining business continuity, and driving revenue performance.
• Partner with Regional Directors of Sales & Marketing, Directors of Sales & Marketing, and General Managers to identify hotels requiring strategic sales support and develop targeted action plans.
• Mentor and coach on-property sales associates during regional deployments, sharing best practices and strengthening overall sales effectiveness.
• Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand standards and HHM core values.
• Strategy & Market Intelligence
• Identify industry trends, competitive activity, and emerging opportunities to recommend and execute revenue-generating strategies.
• Define and enhance the customer value proposition by evaluating market conditions and competitive positioning across assigned segments and hotels.
• Provide leadership and education regarding assigned market segments while communicating new trends and strategic recommendations to regional and property sales leaders.

Sales Operations & Reporting

• Maintain all account, contact, activity, pipeline, booking, and sales trace information within the sales system, ensuring accurate reporting and conducting sales audits during task force assignments.
• Prepare and analyze weekly, monthly, and annual sales, revenue, and production reports.
• Assist with maintaining sales files and supporting sales documentation as needed.
• Perform other duties as assigned.

Your Background and Skills

• Associate or Bachelor's degree in Hospitality or related industry preferred.
• Proven track record in sales and a minimum of 3-5 years of previous experience in DOSM role.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Referral Bonus Program
• Quarterly Bonuses and Incentives

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays, weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotels and client's locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels