Site Supervisor Business Operations

Position Summary Under general supervision, create and maintain a professional office environment while supporting the overall success of the LMU Children’s Center through enrollment management, facilities management, accounting, reporting, financial functions, customer service and community relations that will promote efficiency and support the daily operations for all services offered through the LMU Children’s Center. Serve as the primary liaison for the Children’s Center to the staff and families. Responsibilities Provide skilled administrative support to the department. Prepare confidential and non‑confidential letters, memoranda, e‑mail, and other documents. Handle highly sensitive and/or urgent information with diplomacy; maintain surroundings in a clean and professional manner. Support front desk operations as needed. Assist in accreditation, licensing, calendar development, parent and staff communications, and edit and proofread documents such as the Newsletter, General Assessments, etc. Facilitate the processing of tuition fees ensuring timely deposit, appropriate receipts, and tracking of parent accounts. Perform monthly reconciliation of tuition and other payments between LineLeader and Workday. Monitor past‑due balances and follow proper collection procedures. Monitor spending, reconcile expenses for all accounts, and produce quarterly financial reports for the Children’s Center Director. Produce quarterly profit and loss statements. Maintain P‑Card credit card applications and reconcile with online charges and monthly statements of the Children’s Center. Properly code/charge and approve all invoices for submitting to the Controller’s Office to either be paid by check or charged to a P‑Card. Resolve invoice and payment problems. Process and record payments (cash, check, debit, etc.). Analyze accounts and make adjustments as necessary. Negotiate, finalize, and maintain contracts and agreements including payment plans for the Children’s Center with vendors, equipment maintenance companies, parents and other service providers. Serve as the primary liaison with the Controller’s Office. Hire, supervise, train, and coordinate schedules of work‑study students. Process student work awards in coordination with financial aid and Student Employment Services. Review student timecards for accuracy and approve; track weekly/semester/yearly accumulations of student hours and compare/contrast with student worker budget allocations. Bring discrepancies to the attention of the Director and Associate Director. At the direction of the Associate Director, assist with the management of the enrollment process (including processing applications, making enrollment calls, and managing the waitlist). Assist Director and Associate Director with other special projects, which could include research related to the Children’s Center operations, programming, compliance, and other activities. Provide fundraising support to the Director through communication, campaigns, and other fundraising activities (including fundraising event coordination). Perform other duties as assigned or requested such as covering in the classrooms on an ongoing basis. Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. Qualifications Typically a Bachelor’s Degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes. Minimum 3 years general office experience with emphasis on customer service and direct responsibility for problem solving or facilitating customer inquiries. Some general accounting or accounts payable/receivable experience. Manage multiple conflicting priorities. Communicate information in a way that encourages response to questions from clients, customers, and the general public. Interpret a variety of instructions provided both orally and in written form. Ability to analyze, manage, multi‑task, motivate, plan, organize and execute day‑to‑day operations; work under constant deadlines and maintain a rigorous and detail‑oriented approach to each task; assess, prioritize and delegate the flow of work on a daily basis; write and edit memos, minutes, and other documents accurately and efficiently. Strong mathematical skills to calculate financial data and provide error‑free reports. Knowledge of Microsoft Office software required. Demonstrated extensive working knowledge of Excel. Ability to use sound judgment, analyze disparate information, evaluate complex and ambiguous situations and recommend solutions. Excellent interpersonal, written and verbal communication skills to competently assist staff and parents. Exceptional organizational skills. Highly developed organizational skills to effectively maintain large quantities of financial information in paper files, databases and online systems. Salary Regular salary range: $61,800.00 - $77,300.00. Salary commensurate with education and experience. Position may not be eligible for visa sponsorship now or in the future. EEO Statement Loyola Marymount University is an equal employment opportunity employer and prohibits unlawful discrimination on the basis of race, religious creed (including religious dress and grooming practices), color, national origin (including language and language use restrictions), ancestry, disability (mental and physical) including HIV and AIDS, legally protected medical condition (cancer‑related or genetic characteristics), denial of Family and Medical Care Leave, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical condition), gender, gender identity, gender expression, age 40 or over, military or veteran status, sexual orientation, genetic information or any other bases protected by federal (including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990), state or local law. The University does not discriminate on these bases, or any other basis protected by law, in the administration of any of its education or admissions policies, scholarship or loan programs, athletics, and other school‑administered policies and programs, or in its employment policies and practices. All University policies, practices, and procedures are administered in a manner consistent with LMU's Jesuit identity and character. To learn more about the University's Statement of Non‑Discrimination policy and related grievance procedures, click here. To report questions or concerns about sex‑based discrimination, please contact View email address on click.appcast.io or View phone number on click.appcast.io. To learn more about Federal & State Employment Notices, click here. #J-18808-Ljbffr Loyola Marymount University