Lead Donor Technician

Site The Brigham and Women's Hospital, Inc. Job Summary Provides leadership, training, validations, and daily supervision of the donor center staff to ensure the team functions as a cohesive unit. Mastered all competencies of a Blood Donor Technician. Appointed as charge on mobile blood drives in the absence of a charge nurse. Leads the team of donor technicians, manages donor flow, and is responsible for the end‑of‑day audits of products on mobile blood drives. The Blood Donor Technician Lead ensures compliance with AABB standards, FDA regulations, and other relevant regulatory agency guidelines. Does this position require Patient Care? Yes. Essential Functions Interviews donors to determine eligibility according to the departmental Standard Operating Procedures' donor selection criteria, including medical history and physical examination, and provides the donor with the opportunity to ask questions and receive an explanation to ensure their understanding. Follows established criteria for the temporary/permanent deferral of donors to prevent inadvertent collection from an ineligible donor, and documents Informed Consent of a blood or apheresis donor before collection; explains elements of the donation procedure, including information on risks of the procedure and tests performed. Performs whole blood collection using established sterile technique in preparation of phlebotomy site, and platelet pheresis collection using the apheresis system. Maintains continuity of donor identification by carefully labeling all collection bags and pilot tubes and assuring the volume collected is appropriate. Performs daily quality control, including daily scale calibration and other equipment used in the selection and collection process, and is responsible for the documentation and corrective action as needed. May work on mobile blood drives at locations throughout Massachusetts and assist in maintaining an adequate inventory of necessary supplies for the Donor Center and Off‑Site Mobile Blood Drives. Transports blood products to the blood bank, while following all safety and infection control policies, maintains a clean work area, and performs other duties as required at the Donor Center and Off‑Site Mobile Blood Drives. Maintains a professional image at all times and serves as a role model to colleagues. Functions as a preceptor for training new blood donor technicians and/or precepting students, and develops education for staff and conducts in‑services as needed. Provides leadership and positively impacts the workplace. Works together as a team with the charge nurse and fellow colleagues. Qualifications Education : High School Diploma or Equivalent required. Licenses and Credentials : Phlebotomy Technician [National Certification] – Generic – HR Only preferred; Donor Phlebotomy Technician [DPT(ASCP)] – American Society for Clinical Pathology Board of Certification (ASCP‑BOC) preferred. Experience : Phlebotomy or Medical Assistant with phlebotomy course 0‑1 year required or Blood Donor Technician 1‑2 years required and Progressive leadership skills 1‑2 years required. Knowledge, Skills and Abilities : Flexible in scheduling to meet the needs of the department, including every other Saturday requirement (BWH only). Exceptional phlebotomy skills. Exceptional customer service skills. Attention to detail and thorough completion of assigned tasks. Team lead on blood mobile. Able to work in a fast‑paced environment. Job Details Remote Type: Onsite Work Location: 75 Francis Street. Scheduled Weekly Hours: 40. Employee Type: Regular Work Shift: Day (United States of America). Pay Range: $27.95 - $40.70/Hourly Grade 6. EEO Statement Mass General Brigham is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr 2200 The Brigham and Women's Hospital, Inc.