Administrative Assistant

Why Peachstate Hobby Game Distribution? We are one of the largest board game and TCG distributors in the United States. Our corporate office is based in Sanford, FL. We carry a full line of TCGs, miniatures, board games, card games, RPGs, dice, comics, and gaming supplies from the industry's top manufacturers. We are currently looking for a dedicated Administrative Assistant to join our team! Come help us distribute fun across the United States! Hours of business: Monday – Thursday 9:00 am – 6:00 pm; Friday 9:00 am – 5:00 pm (40 hours per week). This position could require extended hours, and occasional weekends as needed. Job Type: Full-time Salary: $18.00 - $20.00 Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance Company paid life insurance Education: High School Diploma or Equivalent; required Administrative Assistant Job Duties (including but not limited to): Process and manage new account requests efficiently and accurately, ensuring all documentation is complete and systems are updated. Answer and route incoming phone calls, providing exceptional customer service and acting as the primary initial point of contact for the office. Assist with processing payments from clients during busy periods and release seasons to ensure timely processing. Coordinate with the warehouse team to manage FedEx and UPS claims processes, including documentation, tracking and resolution. Offer additional support for carious tasks and initiatives within the Coqui department as needs arise. Requirements: 2+ years of administrative experience, required Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong attention to detail and accuracy in data entry and payment handling Excellent verbal and written communication skills Ability to handle client inquiries and shipping claims with professionalism and a problem-solving mindset. Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. While performing the duties of this office position, the employee is regularly required to talk or hear, particularly in meetings, phone calls, and communication with team members. The employee frequently uses their hands and fingers to operate computers, keyboards, phones, and other office equipment. The employee is occasionally required to sit for extended periods, stand, or walk between departments or meeting spaces. The employee must occasionally lift and move office supplies or materials, generally up to 15-20 pounds. Specific vision abilities required by this position include the ability to focus on close objects, such as reading documents or working at a computer, as well as distance vision for activities such as scanning meeting rooms or monitoring remote interactions. Peachstate Hobby Distribution (PHD Games) is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of PHD Games.