Catering Manager

Job Listing: Catering Manager at Chick-fil-A Dedham, MA

Position: Catering Manager

Location: Chick-fil-A Dedham, MA

Job Type: Full-Time

Pay: $20 - $22 / hour

Overview:

Chick-fil-A Dedham is seeking an enthusiastic and detail-oriented Catering Manager to join our team. This key leadership role will focus on growing and executing our catering business, ensuring each order delivers an exceptional guest experience beyond the restaurant. The ideal candidate will have strong organizational skills, a passion for hospitality, social media experience and experience leading and coordinating off-site service.

Responsibilities:

• Lead and manage all catering operations, including planning, organizing, and executing orders to meet Chick-fil-A’s high standards.
• Develop and maintain relationships with catering clients, providing excellent customer service from order placement through delivery.
• Collaborate with Team Members to ensure seamless production and service of catering orders.
• Implement strategies to grow catering sales and expand community partnerships.
• Manage catering inventory, packaging, and delivery logistics to maintain efficiency and quality.
• Uphold Chick-fil-A’s food safety, sanitation, and brand standards in all catering activities.
• Proactively address and resolve client feedback and operational challenges.

Requirements:

• Proven leadership or management experience in catering, hospitality, or food service.
• Strong organizational and planning skills with attention to detail.
• Excellent communication and interpersonal skills.
• Open availability, including mornings, evenings, and weekends, to meet business demands.
• Ability to manage multiple priorities, and thrive in a fast-paced environment.
• Commitment to delivering outstanding guest experiences.

Benefits:

• Competitive pay: $22 – $25 / hour
• Paid time off
• Health, dental, and vision insurance
• 401(k)
• Employee discount
• Paid training
• Scholarship opportunities

Why Join Us?

At Chick-fil-A Dedham, we believe working here is more than just a job, it’s an opportunity to grow and make an impact in a supportive, people-focused environment. As a locally owned and operated restaurant, we invest in our team and are committed to serving our community with excellence. If you’re passionate about hospitality, leadership, and creating memorable experiences beyond the restaurant, we encourage you to apply.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.