Service Scheduling Coordinator

Service Scheduling Coordinator

The Service Scheduling Coordinator will support the day-to-day activities involved with managing the growing demands of TeleOps, RiderOps, Mission Readiness, Mission Control, and Fleet Support Analysts. They will be responsible for ensuring that each department supports the highest priorities and supports the immediate needs of our fleet vehicles.

Roles & Responsibilities

• Manage day-to-day schedules of our growing fleet services.
• Plan and execute effective processes associated with supporting numerous resources.
• Coordinate future planning and operations for demand.
• Articulate data into visuals for department-wide review.

Skills/Experience

• Ability to work well under pressure, manage competing demands, and meet tight deadlines with strong follow-through.
• Experience forecasting and planning.
• Skilled in managing projects and cross-functional teams with a broad range of engineering and technical disciplines.
• Detail-oriented with strong record-keeping and organizational skills.
• Maintain and assist in driving productive meetings across project teams, providing and following up with action items as necessary.
• Ensure all stakeholders (internal and external) are engaged and aligned.
• Anticipate, plan, and coordinate internal logistics/needs across projects and facilities.
• Track resourcing to help optimize asset utilization.
• Employ a can-do attitude, taking on any task required to support the team and get things done.

Qualifications

• Entry-level position (0–3 years of experience).
• Experience with scheduling, dispatching, or production planning and scheduling, preferably in mobility or manufacturing.
• Ability to effectively prioritize with strong time management skills in a fast-paced environment.
• Strong interpersonal skills, able to develop channels of communication while understanding and managing professional relationships.
• Excellent written, presentation, and verbal communication skills are a must; ability to create visualizations of KPIs and program risks is a bonus.
• Ability to drive communication within a high-performance, cross-functional organization with extremely tight timelines, aggressive goals, and a demanding work environment.
• Have an inquisitive and open attitude to exploring new ideas and eagerness to continuously learn and take on tough problems.
• Independent thinker capable of operating within ambiguously defined structures with an ability to deliver tangible results.
• Ability to perform in a fast-paced, high-stress environment.
• Willingness to get your hands dirty to understand the projects you are supporting.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching. IND123