Provider Onboarding Specialist

Physician Recruitment (Billings Clinic Clinic)

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here.

Billings Clinic is a community-owned, not-for-profit, physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic and how we are recognized nationally for our exceptional quality.

Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Position will be responsible for coordinating onboarding of Physicians, Advanced Practice Providers, and other positions as assigned within Billings Clinic. Position will monitor provider onboarding processes within the physician practices and coordinate the efforts of multiple departments including the physician practice, HR, and credentialing. Will be responsible for addressing and resolving obstacles that may arise in the physician onboarding process. Will be an engaged and helpful resource to providers prior to their start date at Billings Clinic. This position provides individual assistance to new providers assisting them to navigate the numerous groups that interface with the physician obtaining appropriate access to systems. Position requires strong communication, organizational, analytical, and multi-tasking skills. Position must possess a professional demeanor that is highly customer focus oriented because of direct daily interactions with internal and external customers including physicians, and allied health staff. Other duties as assigned.

Determine the groups that the new provider needs to interact with based on the role the provider will be performing to ensure they have all the necessary system processes and orientation complete.

Single point of contact for all new provider onboarding steps; ability to track and manage multiple new providers' progress through the onboarding process including tracking credentialling status and occupational requirements.

Follows up with provider on outstanding materials due to Billings Clinic for onboarding purposes, as well as departments within Billings Clinic.

Ensures provider can start with Billings Clinic in a timely manner that supports the provider transition and patient care needs.

Participates in process improvements to ensure Billings Clinic is perceived as an employer of choice.

Establishes and promotes a collaborative relationship between the various onboarding groups to ensure a smooth onboarding process.

Education: Minimum High School or GED. Preferred 2 Year / Associate Degree

Experience: 3 Years in administrative and/or customer service experience in a related area. Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.

Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.

Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability.