Client Relations Specialist

HERS Advisors

Client Relations Specialist

HERS Advisors has partnered with a premier boutique law firm who is looking for a Client Relations Specialist to work remote or hybrid for their West Los Angeles, California office (must reside in California).

Responsibilities for Client Relations Specialist:

Responsible for intake of potential clients including answering, directing, and screen incoming potential client calls, monitoring and responding to online inquiries, assessing and qualifying leads, inputting and tracking of leads into CRM system
Assisting attorneys in collecting appropriate documentation to qualify leads
Scheduling calls with qualified leads and supervising attorneys
Performing follow up communications with qualified leads
Running conflict checks for potential clients through CRM system and firm's other databases
Helping develop and maintain Microsoft Dynamics and process documentation
Assisting with tasks and projects in Marketing & Business Development, as assigned

Requirements for Client Relations Specialist:

Bachelor's degree required
Experience performing intake at a law firm strongly preferred
Familiarity with Windows, Microsoft and Adobe Acrobat
Experience with Microsoft Dynamics a plus
Spanish speaking a plus

Salary range: 60-65k. If you meet the basic requirements, please email your resume to: View email address on talent.com

Apply

Vacancy posted 2 days ago

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