Pre-Injury Consultant - Claims [Remote]

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Pre-Injury Consultant - Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims Stewardship

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

How you will create an impact

As a Pre-Injury Consultant, you are a market differentiating, respected resource known for your deep technical expertise and/or ability to guide clients in the return to work process and in medical management coordination.  Working with Client Services, Claims and Underwriting, you support and educate clients in understanding and optimizing AIG’s medical management programs and you identify opportunities to customize programs and integrate them into the claims process.  Duties you would perform include:

• Develop and provide reports to assist clients in understanding their medical management results and performance.
• Train client staff in the use of medical management tools to optimize results.
• Conduct face to face meetings with clients to consult on return to work programs, improve First Notice of Loss timing, improve medical management programs, and enroll clients in beneficial medical programs.
• Provide medical panels, cards, directories and other information to take full advantage of medical management programs.
• Act as liaison with clients, claims staff, client engagement and underwriting in provider nominations and claims inquiries.

What you will need to succeed

• A proven track record and experience in Workers’ Compensation claims.
• Excellent communication skills including verbal, written, and negotiation skills.
• 5+ years experience in client consulting and education for workers’ compensation programs.
• 5+ years experience presenting in client face to face meetings
• 5+ years experience in report and trend development

As an influencer at AIG, people come to you as a “go-to” source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients

Ready to take your career to the next level?  We would love to hear from you.

For positions based in Los Angeles, the base salary range is $73,000 - $92,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to View email address on swooped.co .  

We consider qualified applicants with criminal histories, consistent with applicable law.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.