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Care Coordinator

UPMC - Pittsburgh Medical Center

Point of Care Coordinator | UPMC Presbyterian

Join UPMC Presbyterian as a Point of Care Coordinator and play a critical role in advancing quality, safety, and compliance across UPMC's Oakland-based hospitals. Based primarily at UPMC Presbyterian, this Monday through Friday daylight position supports all urban Pittsburgh facilities, offering a dynamic work environment where no two days are the same. 

As the Point of Care expert for your assigned facility, you will lead and oversee key aspects of the POC testing program, serving as a trusted advisor to clinical teams while working independently with the support of a highly skilled regional team. If you are passionate about laboratory quality, enjoy collaborating with multidisciplinary teams, and value a healthy work-life balance, this is an exciting opportunity to make a meaningful impact on patient care and life-changing medicine.

POCC roles are eligible for a generous sign-on bonus of $15,000 for those who qualify!

Responsibilities:
  • Maintain inventory of POC testing equipment and ensure that instrumentation is validated prior to use. Coordinate general service and maintenance duties, including linearity checks and troubleshooting.
  • Perform quality assurance reporting and identify opportunities for process improvement in conjunction with patient care departments. Enforce and adhere to laboratory compliance policies
  • Evaluate and recommend methods and instruments for POC testing applications.
  • Perform, implement, and monitor POC quality control procedures. Review and maintain documentation of quality control records to assure test validity.
  • Support all organizational safety regulations to ensure a safe working environment around POC activities.
  • Coordinate the Laboratory Point of Care (POC) testing program to assure compliance with federal, state, and laboratory accreditation standards. Interact with program officials of regulatory agencies, as required. Keep abreast of all new standards or changes to standards.
  • Establish competency testing requirements and assess and monitor compliance by users. Maintain appropriate access to testing systems based on competency documentation.
  • Investigate and respond to any inquiries concerning POC testing.
  • Document corrective action and evaluate effectiveness of quality control. Enroll POC testing in required proficiency testing programs and monitor users' proficiency.
  • Collaborate with system laboratory POC resources to establish best practices.
  • Monitor and maintain computerized result reporting for POC tests, interacting with system analysts and vendors as required.
  • Develop and review policies and procedures for specimen collection, test performance, quality control, and resulting.
  • Use reagents and supplies in a cost-effective manner; maintain appropriate inventory of supplies.
  • In conjunction with Laboratory Director, evaluate appropriateness of POC utilization.
  • Participate and monitor orientation, training, and competency assessment of testing personnel for POC tests in conjunction with clinical departments.
  • B.S. degree in Medical Technology with 3 years of clinical laboratory experience OR 
  • B.S. degree in one of the Chemical, Physical, or Biological Sciences with 3 years of clinical laboratory experience
  • Three years' experience as a Medical Technologist required. 
  • Excellent oral, written, and interpersonal communication skills required. 
  • Demonstrates a service-oriented approach when working with other departments, including faculty members and patient care services. 
  • Proficient with PCs, Microsoft Office programs, and other information systems required.

Licensure, Certifications, and Clearances:

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

Vacancy posted 1 day ago
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