Guest Service Agent
The Rittenhouse Hotel
Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.High School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.Competitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItHHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. The Rittenhouse Hotel
$18 per hour
B. F. Saul Company Hospitality Group is seeking a friendly Guest Service Associate in Gaithersburg, MD who can handle check-ins/outs, reservations, and guest requests with professionalism. You will work to maximize guest satisfaction while following brand standards and...SuggestedHourly payWeekly payLocal area- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...SuggestedMinimum wageLocal area
- Shady Grove Medical Center seeks to hire an experienced Customer Support Rep II for our Guest Services Department in Rockville, MD. You will greet patients, visitors, and staff, issue badges, provide directions, escort visitors and assist with wheelchairs, and deliver...Suggested
$17.25 - $22 per hour
...including initial orientation, COMAR 10.07.14 requirements, monthly in-services, HIPAA, VHI required personal care and skills modules.... ...directions, and other appropriate assistance to residents, staff, guests, and vendors, and performing a variety of other administrative...Hourly payWork at officeBartholomew House
Garrett Park, MD2 days ago$20.5 per hour
...Membership Concierge IIAs a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFlexible hoursLife Time Fitness
Rockville, MD4 days ago- ...TitleResponsible for interacting in a courteous and friendly manner with guests, residents, vendors, and staff. Performs light clerical duties.... ...equivalent preferred but not required•Experience in customer service environment, preferably in a senior living setting.The employer...
The Riviera Alexandria
Rockville, MD4 days ago - ...assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise's hospitality and service standards. What We're Looking For: High School Diploma/GED Strong customer service and communication skills Organized...Work at officeShift work
Sunrise Senior Living
Rockville, MD2 days ago - ...home, luxurious as a country club, and provide state of the art services in care. Apply today and be a part of our team that exceeds... ...Responsible for interacting in a courteous and friendly manner with guests, residents, vendors, and staff. Performs light clerical duties....Daily paidFlexible hours
The Seneca Rockville
Rockville, MD2 days ago - ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating...Work at officeFlexible hours
Cogir Senior Living
Potomac, MD4 days ago $16 per hour
...role in ensuring every customer receives an exceptional customer service experience. You will process transactions, answer questions,... ...Commitment to provide exceptional customer service to our guests Commitment to work with a team and assume responsibility...Hourly payFlexible hoursShift workWeekend workAfternoon shiftDavidus Cigars
Rockville, MD2 days ago$20.5 per hour
...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFull timeTemporary workFlexible hoursLife Time Fitness
Rockville, MD2 days ago$20.5 per hour
...Position SummaryThe Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement...Hourly payFlexible hoursLife Time Fitness
Potomac, MD1 day ago$19 per hour
...in McLean, Virginia, is seeking a Front Office Agent who is passionate about hospitality. This position involves ensuring guest satisfaction by anticipating needs, processing check-ins/outs, and providing exceptional service while following company standards. Offering a...- ...Company Overview: Imagine a world where getting your car serviced was as easy as ordering your groceries. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service...Work at officeFlexible hours
Roda
Rockville, MD5 days ago $17 - $20 per hour
...luxury day spa franchise redefining self-care through exceptional guest experiences. With more than 85 locations nationwide, Woodhouse... ...our team plays an important role in delivering the personalized service and hospitality that sets Woodhouse apart. Position Summary As...Hourly payWeekend workDay shiftAfternoon shiftThe Woodhouse Day Spa
Rockville, MD5 days ago- ...we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism... ...employees Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” paid training program...Full timePart timeFlexible hours
The Woodhouse Day Spa
Gaithersburg, MD3 days ago $18 per hour
...are responsible for thoroughly cleaning and resetting the hotel guest rooms. If you are friendly, prefer to be on your feet and have... ...people to give information, answer questions and provide required services. Visually inspect rooms for cleanliness and guest belongings...Hourly payFull timeDriftwood Hospitality Management
Rockville, MD1 day ago- Arch Amenities Group is hiring a Front Desk Associate at our Pike & Rose location. You will greet guests and members, learn the facility and services, and help guests with reservations, directions, and inquiries while ensuring the Arch Experience standard is delivered with...
- ...day, more as needed (located in designated exterior smoking areas).Water and prune interior plants.All suites to receive daily maid service which includes making bed and emptying trash.Thoroughly clean suites weekly per schedule or more frequently as required.All suite...Immediate startNight shiftDay shift
Victory Housing Inc
Garrett Park, MD12 hours ago - ...PositionThe Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.Major/Key Job Duties:...Weekly payMinimum wageLocal areaFlexible hours
Extended Stay America
Gaithersburg, MD1 day ago - ...Job Description Position Summary Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions...
Marriott International Inc
Rockville, MD3 days ago $21.15 per hour
...maintaining the cleanliness of our locations to help keep our guests happy and healthy. Integrity and attention to detail are also two... ...is $21.15. Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work...Hourly payAramark
Potomac, MD2 days ago$13.5 - $16 per hour
...dependable and on time.Has respect and understanding for co-workers.Contributes to the overall goal of maintaining quality customer service.Attends and participates in weekly staff meetings.Performs other reasonable, related duties as assigned or requested....Contract workWork at officeFlexible hoursMerry Maids
Gaithersburg, MD4 days ago- ...Experience for a fully remote role. You will be responsible for assisting clients with luxury travel arrangements and ensuring high-quality service. Ideal candidates possess strong communication skills, customer service experience, and the ability to work independently in a...Remote job
- ...retrieve customer vehicles safely and efficiently. You will assist guests into and out of their cars and help with luggage, while... ...ability to drive both manual and automatic transmissions. Prior service experience is a plus; training is provided. #J-18808-Ljbffr Colonial...
- The Village at Rockville, part of Nationallutheraninc, is searching for a Receptionist. In this role, you'll welcome visitors and maintain an inviting atmosphere while providing essential administrative support. We seek a professional with 2+ years in administration, strong...Work at office
- Grunley Construction Company, Inc. in Rockville, MD is seeking a personable Front Desk Assistant who will be the first point of contact for clients, subcontractors, vendors, and the public. You will handle calls, greet visitors, receive parcels, and provide general clerical...Full timeFor subcontractorWork at officeWeekday work
- ...exceptional customer experiences remotely. You will assist clients with leisure and luxury travel reservations, ensuring high-quality service and support every step of the way. The ideal candidate has strong communication skills, customer service experience, and a passion...Remote job
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