Legal Intake Specialist II

Full-time Description Main Objectives Uvalle Law Firm, PLLC – The Lawboss – is a fast-paced, high-volume personal injury law firm experiencing incredible growth and expansion. We are seeking a professional and skilled BILINGUAL LEGAL INTAKE SPECIALIST to join our team. You will work with cutting-edge technology to deliver superior customer service. You will also experience a fostering, positive environment with opportunities for professional development and growth to advance your career. This position is bonus eligible. Your Responsibilities Will Include – Ability to establish rapport and relationships through effective communication Handle different types of situations and conversations, driving towards a resolution Be self-motivated with strong communication skills that brings energy and passion to the team Answer questions and provide possible solutions to deepen understanding and build confidence with our clients Provide strategic sales support by offering potential clients solutions and addressing their needs Build and foster potential client relations through managing multiple potential clients’ situations, needs, and inquiries on an ongoing basis Demonstrate strong and concise verbal and written communication with potential clients and team members Ability to work independently and effectively as part of a team Multi-tasking while remaining detail-oriented Requirements Your Qualifications & Skills – Experience in client service or sales support roles preferred Strong client service skills with ability to anticipate and resolve problems with own initiative Excellent verbal and written communication skills Personal Injury or Claims experience is a plus, but not required Professional in appearance and behavior High School Diploma or GED required College degree or professional certification preferred Bilingual required (English and Spanish) Your Job Type / Schedule – Full-Time Tier II – Variable 8-hour shift schedules (must be available nights and weekends) Your Work Location – Dallas, TX 75244 Job Type: Full-time Benefits: 401(k) Dental insurance Free parking Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Wellness program Work from home #J-18808-Ljbffr