Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
Roger Beeler Insurance & Financial Services, Inc. is currently seeking the right individual to join our team as an in-office part-time Receptionist. (Monday - Thursday 9:00am - 5:00pm)

We're looking for someone who genuinely enjoys helping people. If you're dependable, energetic, and bring a positive attitude every day, we'll teach you the rest.



 
RESPONSIBILITIES:  

• Answer incoming phone calls promptly and professionally.
• Transfer calls and accurately take and relay messages.
• Welcome and assist customers with a friendly, positive attitude.
• Accept and post customer payments to the appropriate accounts.
• Prepare and balance the daily bank deposit.
• Help customers understand billing statements and answer billing questions.
• Provide forms and paperwork as requested.
• Gather information for insurance quotes and other office needs.
• Maintain accurate records while handing confidential information.
• Support the team with general administrative and clerical duties as needed.

QUALIFICATIONS:  

• Positive, outgoing, and energetic personality with a genuine desire to help others.
• Excellent verbal communication and customer service skills.
• Strong attention to detail and accuracy when handling payments and records.
• Comfortable using computers and learning office software.
• Able to multitask and stay organized.
• Professional appearance and demeanor.
• Dependable, self-motivated, and able to work independently.
• Punctuality and outstanding attendance are non-negotiable.
• Previous receptionist, administrative, customer service, banking, or insurance experience is a plus, but we are willing to train the right person with the right attitude.