Mortgage Loan Originator Assistant

Job Description

Job Description

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. You’ll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply. Compensation:

$100,000+ at plan commission

Responsibilities:

• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items

What You’ll Do as a Mortgage Loan Officer

• Pre-qualify and assess mortgage applicants by reviewing credit, financials, and documentation
• Guide clients through the entire mortgage process from application to closing
• Recommend appropriate loan programs based on client goals and financial profiles
• Maintain compliance with federal, state, and company lending regulations
• Build and maintain strong relationships with real estate agents and internal partners
• Deliver an exceptional client experience to ensure repeat business and referrals

Qualifications:

• Having an NMLS license is not required, but is preferred
• Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
• Highly motivated and goal-oriented with excellent customer service and communication skills
• Preferably 2-3 years of administrative support in a professional office or mortgage environment

What We’re Looking For

• An active NMLS License is required
• Proven experience closing residential mortgage loans
• Excellent communication, organization, and relationship-building skills
• Ability to work independently while thriving in a team-based environment
• Passion for helping families achieve homeownership while growing your income

About Company
Our Culture

EmpowerHome is a family-owned and operated company with a mission to serve more families and make a meaningful difference in the communities where we live and work.

We care deeply about clients, our team members, our partners, and the results we create together. We value humility, ownership, growth, accountability, service, and teamwork.

At times, an important company initiative requires people from multiple departments and leadership levels to work together. We do not operate with a “that’s not my job” mentality.

We believe that titles clarify responsibility, but they should never prevent someone from helping the team succeed. When the mission requires us to come together, we step in, solve problems, and work alongside one another to get the initiative across the finish line.

EmpowerHome Team is one of the fastest-growing real estate organizations in the country and has helped over 10,000 families nationwide.