Electronic Repair Technician

Job Description Job Description Roles And Responsibilities: It is essential to maintain a positive attitude and a friendly demeanor at all times. A warm smile and professional conduct are key to creating a welcoming and supportive environment. ● All the employees should be able to answer the calls, check-in and checkout customers. ● Help with inventory count on a daily basis for AM and PM count. ● Repair all kinds of electronic devices like phones, iPad/tablets, laptops, desktops, etc. ● Duties include cleaning up the store as necessary including mopping and sweeping floors, cleaning and dusting windows, shelves. ● Always follow the daily task list provided by the corporate. ● Perform best customer service at all times. ● Employees should be able to take new roles and responsibilities as it comes his/her way. ● Limit the personal usage of the phones other than repair needs ● Update the tickets and the leads on his/her shift ● Do the marketing as required by the business. ● Order the parts in timely manner and update the customers promptly Requirement- * High school diploma * Sales / customer service experience required * MUST have experience with all brands of cellphone, computer, and tablet repairs- including but not limited to: iPhone, androids, Samsung, etc. * Ability to work in a fast paced environment with a positive attitude * Ability to follow directions and specific process steps to ensure quality workmanship * Excellent communication and organizational skills * Ability to work a flexible schedule including nights, weekends, and holidays if needed Company Description At Techy Frederick we are a repair store for all kinds of devices including and not limited to phones, iPad/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do buy and sell all types of devices too Company Description At Techy we are a repair store for all kinds of devices including and not limited to phones, iPad/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do buy and sell all types of devices too. Company Description At Techy we are a repair store for all kinds of devices including and not limited to phones, iPad/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do buy and sell all types of devices too.