Customer Relations Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Before opening my agency, I worked as a State Farm Team Member and learned firsthand how much of a difference the right team can make. That experience helped shape the type of agency I wanted to build-one where people feel supported, challenged, and genuinely enjoy coming to work.

Today, we're a team of eight that works hard, celebrates wins, and enjoys spending time together both in and out of the office. We have a laid-back atmosphere, but we're serious about taking care of our customers and helping each other succeed. We're proud to be one of the top-performing agencies in the Southeast, but what matters most to me is maintaining a culture where people feel valued and have opportunities to grow.

One thing that makes our agency different is the investment we make in our team members as people, not just employees. Whether someone is working toward paying off debt, advancing their career, buying a home, or reaching another personal goal, I enjoy helping create a plan and supporting them along the way. My goal is to help every team member build a career they're proud of and create opportunities for them to achieve what's important in their lives.

Outside of the office, we're active in the Saint Augustine and Jacksonville communities through local events, partnerships with family-owned businesses, and volunteer opportunities. Building relationships and supporting our community is something we genuinely enjoy.

We're looking for someone who is disciplined, driven, and enjoys helping people. The ideal candidate is customer-focused, motivated to learn, and excited to be part of a close-knit team that supports one another. If you're looking for a place where you can grow professionally, be part of a strong team, and make a difference in people's lives, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Brandon Thomas - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $45,000.00 - $60,000.00 per year


Do you want to work with someone who will help you achieve YOUR goals?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Brandon Thomas - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency

• Our office is located in Saint John's County.
• I am a proud graduate of Florida State University.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.