Manager, Talent Acquisition

Manager, Talent Acquisition Location: 300 Cadman Plaza West, Brooklyn, NY 11201 Work hours: 9:00 am - 5:30 pm (7.5 hours/day) or as required Salary: $109,432 Telework eligibility: One day per week Type: Full-time Job Summary The Manager of Talent Acquisition leads end-to-end hiring efforts for mid to executive-level roles, ensuring the organization has strong talent pipelines and an efficient, well‑coordinated recruitment process. This position oversees a team that supports key hiring operations and works closely with internal partners to meet staffing needs and maintain a smooth candidate experience. The role relies on data, systems, and process insight to strengthen recruitment operations, enhance accuracy, and support continuous improvement. The Manager also provides day‑to‑day leadership and development for direct reports, contributes to outreach and branding initiatives, and supports strategies that promote effective hiring across the organization. Responsibilities Oversee a team of Talent Acquisition Coordinators who support key talent acquisition activities for client departments, including posting vacancies, screening applicants, qualifying resumes, coordinating candidate outreach, scheduling interviews, managing background clearances, and ensuring new hires are properly set up for a smooth start Lead the planning, management, and execution of mid to executive-level recruitment and selection strategies that attract high‑caliber talent while continuously improving recruitment efficiency and ensuring timely, effective hiring outcomes. Provide innovative approaches for filling complex or hard‑to‑fill roles. Work cross‑functionally with various teams in the People Department and business units to ensure hiring goals and workforce needs are met and positions are filled with the best available talent. Leverage the applicant tracking system, CRM, and dashboards to track candidates through each stage of the hiring process. Conduct regular audits of ATS records and recruitment documentation to ensure accuracy and compliance. Assist in reviewing and approving background check reports and salary worksheets. Use recruitment metrics to develop reports, identify areas for improvement, and recommend and implement approved enhancements to the hiring process and overall applicant experience. Ensure fair, ethical, and equitable adherence to recruitment processes and practices. Support the growth and development of direct reports through ongoing coaching, guidance, and opportunities to build skills. Provide timely performance feedback, conduct evaluations, and foster a collaborative, respectful work environment where team members can develop and contribute to their fullest potential. Collaborate with the MTA marketing department and external recruitment firms to develop media plans for hard‑to‑fill positions, build talent pipelines, and support employment branding. Partner with Talent Acquisition leadership on recruitment and outreach initiatives, including career fairs, information sessions, and workshops highlighting career opportunities at the MTA. Required Knowledge/Skills/Abilities Working knowledge of all related state and federal regulations regarding human resource issues. Demonstrated knowledge of creating and delivering effective and efficient processes that help identify candidates promptly. Knowledge about sourcing and recruitment of a diverse and skilled workforce in a civil service and/or unionized environment. Strong knowledge of full‑cycle recruiting, sourcing, and employer branding. Ability to develop and execute strategies to source and recruit top talent based on defined job criteria and competencies. Experience assisting with coordinating or participating in outreach events and career fairs. Ability to execute effective staffing strategies and processes to ensure the ongoing development of a best‑in‑class workforce. Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization. Excellent organizational skills. Knowledge of labor agreements and employment laws, including Equal Employment Opportunity laws. Ability to work with all internal levels within a given organization. Ability to communicate and interact well with external agencies including the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities. Ability to work in a high‑profile, high‑pressure environment effectively. Ability to change priorities while meeting deadlines. Ability to communicate effectively with key internal and/or external stakeholders. Ability to manage projects related to mass recruitment efforts or process improvement initiatives. Strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long‑term goals and direction for the area of responsibility. Analytical capabilities and quantitative skills. Understanding of the organizational culture. Ability to handle confidential matters and information. Proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, PowerPoint, and Outlook. Required Education and Experience Bachelor’s Degree in Arts/Sciences (BA/BS) in Human Resources, Industrial/Organizational Psychology, Public Administration, Business Administration or a related field, or an equivalent combination of education and experience may be considered in lieu of a degree. Minimum 5 years of progressive experience in Talent Acquisition or related area, including at least 2 years of supervisory, managerial or project management experience in a large, multi‑faced, fast‑paced organization or governmental body preferred. Minimum 2 years of proven experience developing and leading teams in a recruitment setting, including coaching, performance management, and skill-building. Preferred Master’s degree in Arts/Sciences (MA/MS) in a related field. Knowledge of MTA Compensation policies. Familiarity with the MTA’s policies and procedures. Familiarity with the MTA’s collective bargaining procedures. Attainment of or in the process of attaining SPHR or SHRM certification in HR management. Other Information May need to work outside of normal work hours (i.e., evenings and weekends). Travel may be required to other MTA locations or other external sites. According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the 'Commission'). Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. #J-18808-Ljbffr Metropolitan Transportation Authority (MTA)