Salesforce Tech Support Engineer - Adoption & Troubleshooting
Salesforce
A leading technology company is seeking a Technical Support Engineer to manage customer support cases and provide exceptional technical guidance. This role involves diagnosing complex technical issues and delivering best practices to enhance product adoption. Candidates should have a Bachelor's degree in Computer Science and at least 2 years of relevant experience. Proficiency in SQL and Java, along with excellent communication skills, are required. The position offers opportunities for mentorship in a globally-oriented support environment. #J-18808-Ljbffr Salesforce
- ...experience by managing support cases from initial... ...technical issues related to Salesforce platform products,... ...issues to Product Engineering when necessary.* Provide... ...accelerate product adoption and maximize platform... ...internal tools and troubleshooting methods.* Manage multiple...Salesforce
- ...businesses operate. As a senior support engineer, your top priority is... ...customer production issues through Salesforce, email, Slack, and Zoom... ...proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO... ..., integration, and usage to troubleshoot complex customer environments...SalesforceFull timeWork at officeLocal areaFlexible hours
$65k - $75k
PCMI, a leader in SaaS solutions from Park Ridge, IL, is seeking a Software Support Engineer. This role requires advanced troubleshooting of software issues, effective communication, and creating workaround solutions in a dynamic environment. The ideal candidate will have...Suggested$87 per hour
...Technology Associates, LLC in Chicago is seeking an Aircraft Line Support Engineer to provide technical support and guidance for aircraft line... ...operations. The role involves structural analysis, troubleshooting aircraft systems, and coordinating with engineering teams....SuggestedHourly payFlexible hours$54k - $80k
...Job Overview The Technical Support Specialist provides technical... ...technical customers by diagnosing, troubleshooting, repairing and debugging... ...and interactions in Salesforce and responds to customers within... ...regarding customer service tech support metrics Commitment...SalesforceContract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift- ...technical staff. This role also oversees and supports program participant training and... ...standards. Monitor system performance, troubleshooting, and issue resolution. Manage IT budget... ...generate reports in Growing Home’s CRM (Salesforce). Conduct staff training and educate them...SalesforceFor contractorsTraineeshipWork experience placementWork at officeNight shiftAfternoon shift
- Geneva Trading in Chicago is hiring a Trade Support Engineer to serve as the main liaison between traders and IT. You'll respond to technical issues, onboard new traders, and improve systems through automation. The role requires 2+ years of experience in a similar position...
$55k - $65k
...tastytrade Role: Technical Support Specialist Location: Chicago... ...installation to complex troubleshooting of hardware, operating system... ...between customers and our Engineering team, documenting bugs, feature... ...interactions thoroughly in Salesforce Manage multiple support...SalesforceWork at officeRemote work- 100 Salesforce, Inc. in Chicago is seeking a Customer Success Manager to enhance customer relationships and ensure... ...utilization. You will be responsible for advising clients, troubleshooting concerns, and assessing adoption of features. The ideal candidate has over three...SalesforceFull time
$75k - $100k
...Aeropay is seeking a highly skilled and collaborative Senior Support Engineer to join our team. In this role, you will be the primary... ...for our partners. This position requires strong technical troubleshooting skills, a collaborative spirit and a passion for problem-solving...Flexible hours- ...Ontrac Solutions, we partner with elite engineering organizations to build systems that... ...Solutions is hiring a Senior Google Workspace Support Engineer for a leading Google Cloud... ...You’ll Do (Responsibilities) Isolate, troubleshoot, and resolve customer issues to a satisfactory...Shift workWeekend work
- ...company is seeking an experienced professional for a Technical Support role in Chicago. In this position, you will serve as the main... ...strong communication abilities, and proficiency in software troubleshooting. You will engage with customers, manage tickets effectively,...Remote work
- ...Service Suite, which provides AI enhanced support for the more complex or high touch... ...the opportunity? The Technical Support Engineer team is looking for an individual with... ...etc. Previous experience working in a troubleshooting environment. Understanding code syntax...Work at officeLocal areaWork from homeFlexible hours3 days per week
$75k - $90k
...ABOUT THE OPPORTUNITY Workbox is seeking a full-time Senior Support Engineer to join our IT team. This is a high-impact, high-visibility... ...Exchange Online, Teams, OneDrive, and SharePoint Support and troubleshoot meeting room and collaboration technologies, including: Room...Full timeWork at officeRemote workMonday to Friday$81k - $98k
...meet the needs of modern day support teams. What's the opportunity? The Technical Support Engineer team is looking for an individual... ...Webhooks. Solid knowledge of tech fundamentals and modern tools... ...and quick learning. Ability to troubleshoot and use resources to answer...Work at officeFlexible hours$45k - $60k
Sentinel Technologies Inc. is looking for an End User Support Specialist in Chicago, IL, to deliver on-site technical support for... ...relevant experience, be customer-focused, and possess strong troubleshooting skills. Compensation ranges from $45,000 to $60,000 annually,...$70k - $95k
...global financial services firm is seeking an experienced On-Site Support Specialist in Chicago. The successful candidate will provide... ...of technology infrastructure. You will be responsible for troubleshooting issues, managing multiple priorities, and delivering exceptional...$54k - $80k
...Application Analyst in Customer Support plays a pivotal role at... ...demands adeptness in diagnosing, troubleshooting, and resolving sophisticated... ...and interactions in Salesforce and responds to clients within... ...experience, ideally within a tech or SaaS environment. Customer...SalesforceRemote workShift workAfternoon shift$121.4k - $186.15k
...Technology Enablement to support and enable our global... ..., driving technology adoption, user enablement,... ...technology ecosystem, helping troubleshoot issues, unblock users... ...insights across Salesforce, Seismic, Gong,... ...generative AI tools, prompt engineering, AI-enabled workflow...SalesforceTemporary workWork at officeFlexible hours- ...technology solutions company based in Chicago is looking for a Salesforce Developer to handle existing applications and provide advanced user support. The role includes managing user setups, troubleshooting complex issues, and performing data quality audits within Salesforce...Salesforce
- Overview We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level support of service requests/incidents... .../stability improvements/ automation with scripting Troubleshooting and resolution of complex systems issues Production...Work at officeRemote workFlexible hours
$87.5k - $145k
What You’ll Do: As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with... ...scripts to automate repetitive workflows and accelerate your own troubleshooting. Collaborate closely with traders, clearing firms,...Full timeWork at officeRelocation packageShift workWeekend work- Alpha-Baking-Co.,-Inc. in Chicago seeks a skilled Help Desk Analyst to provide technical support to employees and clients. Responsibilities include diagnosing IT issues, installing software, and providing remote assistance. Candidates should have a high school diploma,...Full timeRemote work
- ...Proactively engage customers to expand platform adoption and scale their internal video... ...precision, keeping your pipeline and CRM (Salesforce) meticulously accurate. Execute value-driven... ...sacrificing attention to detail. Sales tech fluency: Deep familiarity with a modern...Salesforce
- ...Forbes Technical Consulting. Property Management Suite (PMS) Support Specialist | Remote | Global Hospitality Technology. Duration:... ...Cloud, Colleague Advantage, and FreedomPay systems. Investigate, troubleshoot, and resolve complex issues escalated to Level 3 support....Contract workRemote work
- A leading tech company is seeking a Voice Ops support specialist for incident handling and break-fix services in Chicago. The ideal candidate will have... ...include L2 support for voice environments, troubleshooting various voice infrastructure issues, and ensuring timely...
$65k - $75k
Job Summary The Corporate MagiQuest IT Support Engineer will troubleshoot and fix operational issues related to Great Wolf Resorts’ live-action gaming experience, MagiQuest. This role will work with proprietary software and hardware technologies for all versions of the...Full timeFor contractorsWork experience placementFor subcontractorWork at office$75k - $100k
A financial technology firm in Chicago seeks a Senior Support Engineer to provide technical support for internal teams. The ideal candidate... ...excellent communication skills. Responsibilities include troubleshooting payment issues, creating documentation, and participating...Flexible hours- SES S.A Brazil is looking for an Engineer, Fleet Support based in Chicago, Illinois. This role will focus on developing diagnostic tools for in-cabin systems, troubleshooting Intelsat airborne systems, and collaborating with various teams for defect resolution. The ideal...
- A leading trading technology firm seeks a Senior Trade Support Engineer in Chicago, IL. This role involves troubleshooting live trading issues, automating processes, and collaborating with traders and developers. The ideal candidate will have advanced Linux knowledge, Python...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Salesforce Tech Support Engineer - Adoption & Troubleshooting. Be the first to apply!
- salesforce developer Chicago, IL
- salesforce engineer Chicago, IL
- salesforce apex developer Chicago, IL
- sr salesforce developer Chicago, IL
- remote salesforce developer Chicago, IL
- application support developer Chicago, IL
- software technical support engineer Chicago, IL
- support engineer Chicago, IL
- senior support engineer Chicago, IL
- IT network engineer Chicago, IL

