Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Salesforce Tech Support Engineer - Adoption & Troubleshooting

Salesforce

A leading technology company is seeking a Technical Support Engineer to manage customer support cases and provide exceptional technical guidance. This role involves diagnosing complex technical issues and delivering best practices to enhance product adoption. Candidates should have a Bachelor's degree in Computer Science and at least 2 years of relevant experience. Proficiency in SQL and Java, along with excellent communication skills, are required. The position offers opportunities for mentorship in a globally-oriented support environment. #J-18808-Ljbffr Salesforce

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Salesforce Tech Support Engineer - Adoption & Troubleshooting in Chicago, IL vacancy
  • Relativity is seeking a Technical Support Specialist to deliver expert assistance to a...  ...technical customers. You will diagnose, troubleshoot, repair, and debug complex software and...  .... You will create and close tickets in Salesforce, inform management of issues, and... 
    Salesforce
    Remote job
    Night shift

    Relativity

    Chicago, IL
    3 days ago
  •  ...experience by managing support cases from initial...  ...technical issues related to Salesforce platform products,...  ...issues to Product Engineering when necessary.* Provide...  ...accelerate product adoption and maximize platform...  ...internal tools and troubleshooting methods.* Manage multiple... 
    Salesforce

    Salesforce

    Chicago, IL
    6 days ago
  • Salesforce is seeking a Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support team to deliver high-quality enterprise SaaS support, partnering...  ...environments. Ideal candidates have 2+ years in tech support, Salesforce/CRM experience, and comfort... 
    Salesforce

    Salesforce

    Chicago, IL
    5 days ago
  • Salesforce is seeking an Agentforce and Data 360 Support Engineer in the Chicago area to be the first contact for customers navigating...  ...strong analytical and troubleshooting skills at a fast pace and manage...  ...support experience, web tech familiarity (HTML/JavaScript/CSS... 
    Salesforce

    salesforce.com, inc.

    Chicago, IL
    5 days ago
  • $55k - $75k

     ..., is seeking a skilled professional to provide remote support for their Oncology and Surgery products. The successful...  ...and screen sharing, document all interactions in Salesforce, and independently troubleshoot issues in clinical environments. This role offers a salary... 
    Salesforce
    Remote job

    Brainlab Ltd.

    Oak Brook, IL
    3 days ago
  • Dexian in Chicago, IL seeks a Salesforce Administrator/Developer to support multiple Salesforce environments, implementing small Apex changes, configuring...  ...managing integrations. The role emphasizes strong troubleshooting, data management, reports and dashboards, plus... 
    Salesforce

    Dexian

    Chicago, IL
    5 days ago
  • $99.84k - $133.81k

     ...Caterpillar Inc. seeks Digital Tech Support Analyst at its facility...  ...and subsidiaries. Analyze and troubleshoot software issues, development...  ...Specialist, Technical Support Engineer, or related occupation....  ...and SOS Web Services; and (5) SalesForce, Service Now, Azure DevOps and... 
    Salesforce
    Full time
    Temporary work
    Part time
    Interim role
    Remote work
    Worldwide
    Flexible hours

    Caterpillar

    Chicago, IL
    1 day ago
  • $80.9k - $122.3k

     ...Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where...  ...together. Here, ambition meets action. Tech meets trust. And innovation isn’t a...  ...Salesforce. We're looking for a Technical Support Engineer for the Nonprofit Cloud & Education... 
    Salesforce

    Salesforce

    Chicago, IL
    5 days ago
  • $221.9k - $390.3k

     ...Here, ambition meets action. Tech meets trust. And innovation isn...  ...innovation, and keeping Salesforce's core values at the heart of...  ...Vice President of Technical Support is an executive leader of leaders...  ...-functional alignment across Engineering, Product, Sales, and Customer... 
    Salesforce
    Full time
    Work experience placement

    Salesforce

    Chicago, IL
    3 days ago
  •  ...Workforce Development Specialist oversees and supports program participant training and...  ...standards. ● Monitor system performance, troubleshooting, and issue resolution. ● Manage IT...  ...reports in Growing Home’s CRM (Salesforce) ● Conduct staff training and educate... 
    Salesforce
    Permanent employment
    Temporary work
    Traineeship
    Work experience placement
    Work at office
    Night shift
    Afternoon shift

    Growing Home Inc.

    Chicago, IL
    5 days ago
  • Geneva Trading in Chicago is hiring a Trade Support Engineer to serve as the main liaison between traders and IT. You'll respond to technical issues, onboard new traders, and improve systems through automation. The role requires 2+ years of experience in a similar position... 

    Geneva Trading

    Chicago, IL
    4 days ago
  • $115k - $175k

     ...do the best work of your career.Gong’s Adoption Services organization is evolving rapidly...  ...Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned...  ...knowledge of CRM systems such as Salesforce, HubSpot, or Dynamics.Willingness to travelBonus... 
    Salesforce
    Remote work
    Work from home
    Flexible hours

    Gong.io

    Chicago, IL
    2 days ago
  •  ...Healthcare is seeking a Help Desk Analyst to deliver first-level IT support to employees across multiple sites in the Chicago area. The role includes phone/email triage, problem diagnosis, troubleshooting Windows, VPN, and Office applications, and collaborating with IT... 
    Casual work
    Work at office

    Trilogy

    Chicago, IL
    4 days ago
  • A leading IT support service provider is seeking a professional with robust knowledge in Murex functionalities to provide Back Office support and troubleshoot issues. You will effectively communicate with users, monitor support tickets, and train internal staff on diagnosing... 

    360 IT Professionals

    Chicago, IL
    4 days ago
  • WellSky in Chicago is seeking a Technical Support Analyst to provide timely resolution of...  ...problems and coordinating with engineering to test and resolve using SQL. This role...  ...with web-based or healthcare software, Salesforce, and Confluence, plus strong customer service... 
    Salesforce

    WellSky

    Chicago, IL
    4 days ago
  • $87.5k - $145k

     ...trading and market-making firm is hiring a full-time Trade Support Engineer for an hybrid role in Chicago, IL. This position sits at the...  ...a front-line resource for monitoring production systems, troubleshooting trading issues, supporting traders, and ensuring seamless day... 
    Full time
    Casual work
    Relocation package
    Weekend work

    Motion Recruitment

    Chicago, IL
    2 days ago
  • $175k - $250k

    Trade Floor Support EngineerWe are seeking a highly skilled and motivated Trade Floor Support Engineer to join our dynamic team. This is a hands-on, end-user-facing role that...  ...change management workflows effectively.Troubleshoot and resolve issues related to:Desktop technology... 
    Work at office
    Remote work
    Night shift
    Weekend work

    Millennium Management

    Chicago, IL
    2 days ago
  • Keeper is seeking a bilingual Portuguese-English Customer Support Representative to assist B2B clients via phone and email through Salesforce. This role focuses on troubleshooting and real-time assistance, delivering accurate, prompt, and professional support to Keeper... 
    Salesforce
    Remote job

    Keeper Security

    Chicago, IL
    4 days ago
  •  ...Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership...  ...Internet research and technical writing to support tax positions.Works with Transfer Pricing...  ...navigation and research. Ryan used Workday and Salesforce.Certificates and Licenses: Valid driver’... 
    Salesforce
    Full time

    Ryan, LLC

    Chicago, IL
    1 day ago
  • $70k - $75k

     ...who use it. Equal parts adoption specialist, instructor...  ...product in the AI Tech Solutions portfolio....  ...dedicated to product support and AI literacy, fostering...  ...providing 1:1 support, troubleshooting guidance, and coaching...  ...for familiarity with Salesforce, AI tools, or learning... 
    Salesforce
    Full time
    Temporary work
    Part time
    Work at office
    Local area
    Flexible hours

    Per Scholas

    Chicago, IL
    3 days ago
  •  ...territory, educate providers and supporting staff on Talkiatry’s...  ...referral success, and grow adoption over time. This is a quota-carrying...  ...Establish workflows, troubleshoot barriers, and ensure smooth...  ...CRM proficiency (HubSpot or Salesforce preferred) Bachelor's degree... 
    Salesforce
    Work at office

    Talkiatry

    Chicago, IL
    3 days ago
  • The Technical Support Analyst is responsible for providing technical...  ...problems and working with engineering teams to test, validate, and...  ...Responsibilities: Review, troubleshoot, and document escalated...  ...application issues. Document Salesforce cases to accurately reflect... 
    Salesforce
    Full time
    Work experience placement

    WellSky

    Chicago, IL
    4 days ago
  • $63k - $96k

     ...and safe for people to ask for help and support causes—for themselves and each other. Together...  ...for our next Technical Support Engineer Integrations to join our team as a trusted...  ...case resolutions. This individual will troubleshoot escalated technical issues, become a subject... 
    Full time
    Remote work
    Flexible hours

    Think Upgrade

    Chicago, IL
    5 days ago
  • $55k - $65k

     ...tastytrade Role: Technical Support Specialist Location:...  ...to complex troubleshooting of hardware, operating...  ...between customers and our Engineering team, documenting...  ...interactions thoroughly in Salesforce Manage multiple...  ...'s growing center of tech, great cuisine, and high... 
    Salesforce
    Work at office
    Remote work

    Socket

    Chicago, IL
    3 days ago
  •  ...proprietary software, and full-service support into a single, integrated solution. By...  ...production.About the roleAs a Product Support Engineer, you will be the technical escalation...  ...in to diagnose the issue, develop a troubleshooting path, determine the right remediation... 
    Permanent employment
    Work at office
    Immediate start
    Shift work
    Weekday work

    Formic Technologies

    Chicago, IL
    2 days ago
  •  ...documented cases, and escalating more complex issues to senior support or engineering with clear reproduction steps and context....  ...engineering. Working proficiency in Python. Experience with troubleshooting tools (Wireshark, tcpdump, ss, nc, telnet, strace, gdb, perf... 
    Local area

    Databento

    Chicago, IL
    a month ago
  • $110k - $135k

     ...investment adviser. Overview: We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level...  ...efficiency/stability improvements/ automation with scripting Troubleshooting and resolution of complex systems issues Production... 
    Worldwide
    Flexible hours

    DV Trading

    Chicago, IL
    more than 2 months ago
  •  ...Overview NOTE: This job description formalizes the Systems Support Engineer role. It does not change the role, compensation, or...  ...contact for clients seeking technical assistance. The role troubleshoots and resolves support issues across managed client environments... 
    Temporary work
    Remote work

    Talent Solutions

    Chicago, IL
    13 days ago
  • $81k - $101k

     ...clients around the world. Today we support more than 5,100 clients across the global...  ...and talented Technical Support Engineer II to work directly with customers and...  ...Responsibilities Technical Support & Troubleshooting Ticket Management: Manage and resolve... 
    Full time
    Temporary work
    Local area
    Immediate start

    Flywire

    Chicago, IL
    10 days ago
  • $55k - $85k

    As a Decision Support Technical Product Specialist , you will own...  ...cross-functional teams (engineering, product, data) to resolve issues...  ...the ability to write and troubleshoot complex queries Ability to...  ...Axiom, EPSi) Familiarity with Salesforce or similar case management... 
    Salesforce

    Stratacareers

    Chicago, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Salesforce Tech Support Engineer - Adoption & Troubleshooting. Be the first to apply!