Senior Training Specialist
Virtual Vocations Inc
Focused on scaling customer support globally, the remote Senior Training Specialist will design and deliver cohort-based training programs for commercial and mid-market accounts, ensuring customers efficiently adopt and utilize the connected operations platform. Key responsibilities Build and facilitate cohort-based training programs, guiding customers through structured learning journeys Design innovative training experiences that integrate physical and digital assets for live sessions Manage logistics for live sessions, including registration, delivery, and post-session follow-up Required qualifications 3-4 years of experience in delivering training, with at least 1 year in a scaled delivery model Demonstrated experience with live webinars or virtual instructor-led training (vILT) Ability to create digital learning assets using authoring and editing tools Familiarity with instructional design principles and structuring content around clear learning objectives Strong analytical skills to assess engagement and improve training content based on data
Vacancy posted 3 days ago
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