Owner Relations Agent - 26237

Location: Austin, Texas; Houston, Texas; Remote (United States) We are seeking an Owner Relations Agent to join our Customer Support team, responsible for managing client relationships and resolving inquiries across our platform. Performance Objectives Answer owner relations calls regarding various issues including revenue, land, division orders, JIB, A/R, and A&P. Log owner inquiries in a case tracking system and follow up on outstanding unresolved inquiries. Respond promptly to customer needs, building trust and managing difficult or emotional situations. Deliver accurate, timely, friendly responses. Maintain a calm, respectful demeanor. Participate in cross‑training to develop new skills and improve the customer experience. Competitive Candidate Profile Demonstrated ability to manage multiple tasks and clients. Ability to multi‑task between several critical client situations simultaneously. Professional interface with clients over phone or email. Strong self‑motivation and ability to work independently or with a team. Strong organizational skills, set priorities, and meet deadlines. Excellent written, oral, and interpersonal communication skills. 2-5 years of industry‑related experience and/or training in revenue accounting or land, JIB, A/P, regulatory, marketing, or production. Proficiency in Microsoft Office and various oil & gas software programs. High School degree or equivalent. Benefits Medical Vision Employee Assistance Program (EAP) #J-18808-Ljbffr Enverus Intelligence Research Inc.